Nirvana Indian Fusion — Restaurant in Charlotte

Today was my first — and definitely last — visit to Nirvana Indian Fusion. I went in for a late lunch and wasn’t familiar with how their menu works. I clearly said I didn’t want rice, but they still charged me almost the same as a rice combo. When I asked to just add rice since I was being charged anyway, they refused — even though I hadn’t paid yet!

Then, instead of asking me what I wanted, the lady handed the food to another staff member who dumped white rice on it without even asking me. When I told him I didn’t want it, he tossed the entire plate of food in the trash right in front of me and rudely asked me again what I wanted — no apology, no courtesy, just attitude.

I didn’t have time to argue with the incredibly rude staff, so I took the combo and left. But the experience was shocking.

This is the worst customer service I’ve ever experienced at any restaurant. Nirvana, your arrogance...

Ordered Rice and Curry Goat. Paid 8 dollars for a plate of rice and a few spoons of goat gravy. The curry goat was the worst i've ever eaten, barely any meat, very bony and to top it off they are extremely stingy on portions. I would recommend going to AROMA on Thursdays if you want curry goat. I would just plain recommend AROMA over this restaurant in general. With the amount of choices you have for indian food in the area this place is the worst of them all in regards to taste, pricing, quantity and service. I will NOT be...

I tried lunch 2 days back and the food was so good, I had chicken biryani combo with 2 sides chettinaud chicken and butter chicken with naan, costed me around 14$ with tax, portions were more for 1 person to complete. This has become my favorite place post Covid and will be trying more dishes in future, for the money spent we get different varieties. Will recommend everyone to try once if you are around...