Wendy's — Restaurant in Charlotte

So around 8:25 pm (2-23-2021 at the mt.Holly huntersville rd store in Charlotte Nc) I pull up into the drive through. I ordered two 4 for $4 one double stack with cheese and one without cheese fries no salt and one half and half sweet and unsweetened tea and one regular sweet tea. I ask specifically for them to label my order so I would know what was what in the bag. I sit in the line for 15 minutes I get to the window they reach my drinks asked for a drink tray. Then I noticed that the drinks were not labeled so I asked and I got a mixed message I tasted one and it was lemon aid and tea which I didn’t order. The manager walked up and reached out for the drink took them I thanked her then I asked if the labeled my sandwich’s so I could know which had cheese. The manager said with an attitude we did it just for you. I said I apologize if I’m getting on your nerves the manager says loud enough for me to hear to the other employees in the area he sure is getting on my nerves that shocked me because if they had paid attention to detail and done there job right there would be no need for me expecting for my order to be right. So at this point I asked for my money back because I no longer want to be abused by the manager and paid for it. She gives me my money back and says have a blessed day which I found ridiculous because she had such an unpleasant attitude and now she tries to use religion against me as justification for poor performance. Then she as I’m driving away start I guess rebuking me by using God’s name as if I was the devil. Here’s the kicker I am clergy. The use of the lords name was reckless and rude. The standard for Wendy’s is higher than the standard of service I received from the manager and it was a poor example for the younger crew members. I hope she is retrained and reprimanded for lack of judgment. She is not a good customer...

I went to Wendy today February 2 around 12:50pm today and ordered a burger meal! Bad mistake luckily I went inside! As I was entered the restaurant smelled horrible so I continued to go to the counter . I watched the manager) kinda heavy set lady ) grab the frozen bags of fries and drop them on the grease while touching the doors at the bottom of the fryer!! But wait the same gloves she touched all this stuff with, she then turned around at the sandwich board and starting touching meat bread and brushing off excessive meat off the bar’n she never changed her gloves or washed them! I then changed my mind and told the cashier I’ll have nuggets instead and she then said I couldn’t get it for the replace of the sandwich so I said no problem I’ll pay the difference.. so I walk out and began to eat the nuggets to only see that some of the breaded was falling off the nuggets!! Like wow, are you serious? 🧐 I wouldn’t recommend this place they are nasty here!! Save your time and money and it’s unfortunate if you go thru the drive thru you want see it I will not be returning back to get food poisoning!...

Went inside at 7:10pm because the drive thru was wrapped around the building. Soon as I enter a short young man was leaning on the counter no greet or nothing or a care too get off his phone or move then he moved near by the fryer right at the drive thru window chatting with a young lady. Another employee was on there phone in the back. And the drive thru cashier was on her phone. There was no food cooking no fryers or nothing looked like a ghost town inside with a drive thru around the building. Two older men was hanging out side talking. Food was cold. Nothing was fresh. The strawberry shake was the only thing fresh and the cashier gave it too me overfill and told me to get some napkins from the stand; so I had to clean the cup and ask for another lid... save your time and drive too Billy Graham... Must be nice too serve cold food and be on your phone when you suppose too be working... the whole shift need too be fired. Rewind the cameras and you'll see. Only person that was working was the person making the burgers. Precooking food too sit too serve is...