Fuji Steak & Sushi Tennessee — Restaurant in Chattanooga

I am not one to leave a bad review but this was just bad.

So we were seated at a table at about 430 pm, the 5 of us. I am 9 months pregnant.

We waited like 15 mins after being seated because no server came to us. I went to the desk and requested one. Finally, a man came. He was asking everyone what they wanted without writing it down.

I ordered vegetables and rice and cucumber sushi while everyone else got hibachi with meat and sushi. I also ordered spring rolls.

It took a long time just to get basic drinks then they brought out the sushi without any soy sauce, chopsticks or any sauce.

Finally, a waiter woman was walking by and we asked her for it. She had a major attitude.

So at like 530PM, they brought out food for everyone but me and the server just walked off.

The irritated woman came by to bring white sauce and my bf wanted to say something abiut the meat not beung cooked and i wanted to mention that i didnt even get food. She said that she is "getting it" and walked off before we could say anything.

At about 550 pm, An older Asian woman asked if we are ready for our check, i said no, i never got my food. She said "okay" and brought me an empty plate and a fork- i guess she was assuming that i was gonna share with someone.

Then our original waiter man came by and asked if we need a refill on our drinks because everyone's cups were empty and its been almost an hour and a half since we came in. I think he legit forgot to put in my order. I got my food at 620ish. I wish i didnt even bother with it. It was super burnt. I also never got my spring rolls

While this was happening at a table, the table beside ours, the people also didnt one of the plates ot foods and appearantly they got the bill though for the food that they never got. Fuji's refused to take it off the bill and it was only like something like $10. So they had the police called on and it was this huge scene.

And honestly, the sushi was the worst. It tasted old.

The floor was hecka sticky.

I will never ever come back. I definitely wouldn't recommend it. The reason being that i get them having a busy day and an order here and there messed up but this was many peoples orders and the attitude was unnecessary. We have super sweet and friendly. And we were charged for everything and even left a good tip....

I checked out the reviews before we came and thought this would be a good place for a birthday lunch. We came in at noon on a Sunday. Dining room was less than full. Everyone in our party was there and ready. The hostess said “you’re going to have to wait. Our cooks just took their break.” Okay…cool. But didn’t yall just open a hour ago?

20 minutes go by, other groups get seated who came in well after us. We eventually get seated. I start to look around and notice how much build up of dust and lack of deeper cleaning gets done here. Drinks were filled with hardly any ice. It’s already 100 degrees outside and the temp in the restaurant doesn’t seem much better. While our waiter and hibachi cook were friendly, the food was utterly disgusting. The carts the uncooked food were on had not been cleaned in quite sometime. Same food was being stacked on top of one another, cross contaminating everything it touched. The hygiene and cleanliness of the staff was not there. Chef coats that look like they have not been washed in weeks.

The grill was set too high. Burning the food on the outside but not getting all the way cooked on the inside. Throwing sauce on it doesn’t magically cook to the right temperature or cover the burnt taste. If you order the filet mignon, you will get just a regular fatty cut of steak. There’s no difference in taste, just price. The seafood sauce taste like pure sugar and mayo. Fried rice was crunchy. Chicken chewy and shrimp inedible. The miso soup and salad were the only redeeming quality.

Lastly, the treatment of the goldfish in the “tank” is inhumane. They do not have enough room to properly swim, much less grow. Their scales are rotting off of them because of their living situation. If the staff cannot take proper care of them, they should not have them to begin with.

Because the food was not cooked correctly, me and my whole family have been terribly sick for two days after eating here. Save your money and go...

Went to this restaurant with my family before heading out on a flight. We ordered Sake that came out and was super sour in taste and smelled like vomit. The product had gone bad. No apology or explanation from management, but they did comp the drinks. We ordered beer and wine instead. Then we ordered sushi rolls, and to be fare it was half off day, which was a good deal. I ordered mine with no spicy Mayo because I have an allergy. It still came with spicy mayo. The server apologized and showed me the ticket to show it was the kitchen’s mistake. They offered to remake the rolls and I said yes due to my allergy. My family said that if they were just going to throw it in the trash anyway, that they would keep them. The server left them so they presumed that was why she left them and they ate them. They remade my rolls which still took awhile because everyone else was done eating before mine arrived. When I got the bill I saw the rolls were still on there. When I asked the server about it she said it was because my family ate them. I’m not one to raise grief or throw a fit over $20, so I did not argue. I simply payed and tipped accordingly. While I know my family ate the rolls, I also know it’s not what they would have chosen if we were going to be charged full price anyway. We should have just let them waste food and throw it in the garbage and then my family could have just got what they wanted. Between the sour sake and the mistake on the rolls I figured at least one roll should have been comped if not both. This just shows poor management in my mind. It’s a shame, but I don’t do business with establishments that care more about their bottom line than the customers satisfaction. I will not returning to this...