So I generally go to Alberto's restaurant in Alhambra CA. But I visited friends, in Chino Hills, this Alberto's near the Harkin Theater, definitely needs to be heard about their quality of food.
Food is definitely not fresh taste, and in comparison to the Alberto's in Alhambra CA, this place portion is terrible. I ordered the verde burrito with carnitas and it's a disappointment I spoke with the cashier about the fact that the burrito has more rice and beans than meat. I cut up the burrito because it's a wet burrito and I share with family. I clumped up the meat into a ball to the side of the plate and barely the size of a meat. Cashier explains that they use a ladle for portion measurement, but the amount I was given is no way half filling that ladle. He says insist that they filled it, and would charge me for more. I usually order burrito with carnitas, because I like getting big chunks of meat with carnitas like Alberto's in Alhambra, Ca, but this place is a joke.I've eaten at Alberto's in Alhambra CA and I get three times the amount of carnitas.
All in all, portions and quality are terrible, not worth the price of $13 and up, customer satisfaction is obviously not important, and the restaurant was practically empty and hotter than the outside temperature.
Seriously, turn on the dang A/C....
Read moreNew to the area, I've eaten at this location once before.... but I think the location in chino us much better (this 1 is just closer). Either this alberto's is inconsistent, or they've changed their menu. I ordered the carne asada nachos aka the "super nachos " the first thing I noticed was they are using new packaging and of course smaller.... as for the nachos.... it didn't have beans!!! And compared to last time tonight's nachos had alot less carne asada, there was minimal amount of cheese basically garnished on top and wasnt even melted!! These nachos were basically chips with some guacamole and alot of pico ....which was mostly raw onions smh. Obviously this wasn't worth the $10 ... if I feel like having alberto's in the future, I'll drive to the further location in chino....and definitely wont go back to the chino hills...
Read moreDanger Danger Danger
Ive been going to this Alberto's for years and yesterday was my 1st bad experience and unfortunately it could have caused me sever medical complications.
I ordered a standard bean and cheese burrito. Upon roughly a third bite I felt something very sharp against my inner cheek. When I pulled it out, it was a piece of metal. Probably less than a 1/16" thick (a little thicker than an industrial staple) it was wavey and roughly an inch long.
I was given a full refund with NO APOLOGY from the young man who clearly had no idea how to react or respond. But note I actually had to ask for the refund.
We obviously didn't finish our dinner
Let the buyer beware. Clearly they are...
Read more