Pho Nomenal — Restaurant in City of Binghamton

Stopped at this place with my Friend for lunch. I ordered the pork chops, which were good. Reason why I already have 2 stars. However, My friend ordered Pho. (Which he eats all the time where we live) when he took his FIRST and ONLY sip. He did not like it. He immediately told our sever, I do not like this, is it okay if I just order another order or SUMMER ROLES, Will it be okay to take the pho off the bill. Apparently the pho couldn’t be voided. It they could take $3 off. After speaking with the manager, they still wanted him to pay his whole bill for something he didn’t eat. After the manger decided okay, whatever I’ll take it off & don’t come back. Some guy comes from the back making a scene saying you have to pay or I’ll call the cops! Okay! Call the cops! We will sit here and wait.. you can’t make someone pay for something they did not eat. If you go into another restaurant, the manager will come out apologize, ask if there is something he/ she can do and gladly take it off the bill. Cops arrived, basically let us go WITHOUT having to pay for the pho. We paid for everything else but that. Not only did this situation happen, you read he ordered more summer roles and they can take the pho back. Well our server put spring rolls on my bill. Almost made me pay for something I did not order! My friend ordered summer roles! This was a horrible experience, definitely will not go again. So people be careful what you order, watch hour bill closely because regardless if you ordered it or not, they will still make you pay because “they can’t void.” I should also mention, there is a time and okay to play. There servers should be attending there guest, we shouldn’t have to call our server over to take our order when he seen we were sitting for a while. Instead he was playing and goofing around with the bartender. Another server which was a female was the one who kept helping us because he wasn’t doing his job. Philly pho restaurants will NEVER treat you how these managers did. They thought cops were going to help! lol “don’t run” was what the guy told us. Wow, I feel like he was throwing racial shots. You were the one who came out hollering at us, when we were speaking nicely trying to resolve the issue. If I can give zero stars...

I mean, their name gives it away, they are phenomenal or Pho Nomenal. No boasting on their part just accurate statements of how delicious the food is. We were finally able to get parking near here and check it out. We ordered one hot and one iced Vietnamese coffee. We also ordered the wings and they were delicious, I highly recommend them. The mix of flavors on these chicken wings are incomparable to anything else in the area. The skin was perfectly crisp and the inside was tender and juicy.

Ok, the pho, we both ordered the pho listed with ribeye and also opted add-ins of mixed vegetables and an egg. The egg is cracked in a small dish and brought out to you, it will cook up in your very hot soup so you can mix it in. If this doesn’t suit you, definitely don’t get it as an add-in, I didn’t really notice it once it mixed in so I could just have kept the beef and veggies. The soup is nice and flavorful, it’s not spicy, so it can be well suited for anyone. That being said, I love spice and can’t get enough. For those that love spice like I do, they include sriracha sauce at the table for a little kick. There’s also hoisin sauce (a sweet tangy bbq favor), and fish sauce which adds a nice savory (umami) flavor. Those sauces I great and yes, I used them all. I reached around to the other side to grab the little jar. I’m honestly not sure if it’s sambal olek or an in-house spicy sauce, but you can see all the seeds from the chilis in it and that’s where you can find a bit of spice. Try a little to see if you like it before adding a bunch to your soup. We can add more, we can’t subtract. I added a bunch and loved it, to each their own. Give this place a try, the food is great and it’s a comfortable relaxing restaurant.

The pho portions are massive, it worked out to be two meals in one for me, I love that! Also, I wanted to note the restrooms (at least the women’s) were clean and spacious, and accessible. The doors seemed larger to accommodate a wheelchair if needed, the also have grab rails nearby for accessibility, multiple hooks to hang your purse, coats, backpacks, or whatever, and they have a changing table. The restrooms are just in and to the left upon walking in, which also keeps them away from the main dining area, always...

The food is awful and the people is rude and disrespectful!!!! Never come to this place!!! I complained today to the New York State department of health!!! Today I went to this restaurant having lunch around 12pm. There were four of us. Two of us ordered the same pho special noodles and the other two ordered the spicy one. After the dinner, me and my friends all have a serious loose bowels. I went to the bathroom for about 10 times! And I really had a stomach. I wasn’t eat anything today and that’s my first meal. And all of us feels bad and had diarrhea. I went to this restaurant before and I noticed that there was some different taste than usual. The noodles were a little bit sour and I thought it it was not a big deal. I tried to contact the restaurant and ask about this thing. The woman was so rude and she really didn’t wanna talk about this. I asked what happened with the food today can you please check for the food? And she said: “ our food is good and we all eat them and we are fine. What do you want for me?” She even didn’t checked the food and she never apologized for this situation. I don’t want to be mean but me and my friends are all mad now. And we tried to call them but nothing changed. The waitress are always disrespectful, every time I walked into the restaurant, they never talk to me even I ask them for a table! They let me wait for a long time and they just laughed and talked with each other. The most Terrible restaurant I’ve ever seen !!! I really need an apology...