Punto Rojo Cafe Glen Cove — Restaurant in City of Glen Cove

One of the worst managers runs this joint. The girl behind the cashier is obnoxious and extremely unprofessional. Where is the guy who used to be there? Gave me the wrong order and then gave such a nasty attitude. When she was confronted, she never apologized and threatened to call the cops. Terrible person to be in charge of a decent restaurant. And to spite me more, the order she messed up and replaced was burnt. Burnt empanadas. See pictures. Vicious! If the owner of this restaurant reads this, she should be fired right away.

UPDATE: No cops were called. And no one came. Again lies by this establishment. I was thrown out and no apologies were offered. A sad way to deal with a customer when they need you to stay in business. Picture of food provided is proof of how...

Literally worst restaurant experience ive ever had in my entire life. First the small order was $90 and everything we ordered was wrong. The container of beans was broken and it was cracked and spilled everywhere ruining all the food and got all over my car. When I called back to complain the woman who said she was the “manager” was extremely unprofessional and disgustingly rude. Told me she couldnt give me her name or do anything about the wrong orders. She was screaming at me over the phone and told me to come in tomorrow to deal with it. 0/10 worst experience ever. I hope the owner sees this and I would...

We were by a nearby park and found this restaurant online. We can see why they have such high ratings. Not only is the food delicious but the customer service was top notch! The portions are big, food is flavorful and reasonably priced. It also has a bakery, from which we got to have the tres leche cake and it was also delicious and moist. The smoothies were also great. They do take out, but have a few tables to dine in, which we did and felt comfortable because it was very clean. Wish we lived closer however we will...