I always thought the only thing missing from this beautiful town was a Jamaican restaurant. I was elated when I saw the Golden Krust "coming soon" sign displayed on the storefront banner. I frequent this restaurant sometimes twice a week since opening and was never disappointed until today. I was greeted and placed my order. I specifically asked for chicken breast because that is the only part of the chicken that I eat. I sensed that the young lady who took my order quickly became annoyed when I noticed that my meal consisted mostly of red meat. I kindly reminded her that I only want chicken breast, and she continued to place, the thigh, wing, leg, etc in the container with a rude attitude, basically telling me that my request could not be honored, to put mildly..This was never an issue prior to her working here (I deduced she is a relatively new hire). If it weren't for YANNIQUE B., I would never patronize or refer anyone to this establishment again. Yannique de-escalated the situation, was EXTREMELY professional and helpful and was able provide me with the service I expected as a paying customer. That other young lady, no name tag, is EXTREMELY off putting and I refuse to be serviced by her ever again. Yannique is so pleasant and provides AMAZING customer service. Can't say the same for the other server, she makes me want to never return. If I never had to deal with her, it would've been 5 🌟. 1 star if Yannique B....
Read moreBAD CUSTOMER SERVICE !!! I voiced my opinion when the cashier said this juice was $6! And although it tastes great (hence why it was the only reason why I walked in) I still feel as though the cup could be bigger. An employee felt it was ok to argue with me about my opinion on it being so much. And said “ well if $6 is too much you don’t have to get it” so rude ! And even my first visit I felt this negativity in the establishment. And even after I gave the cashier the money, they continued to treat me as if I wasn’t a paying customer and rudely asked “ so do you want it or not” AFTER I HANDED HER MONEY! WONT EVER BE GOING IN THERE AGAIN ! Not when they’re other authentic Caribbean cuisine within a mile radius of this place.
Side note for the owner Mr.Lanier .. this incident occurred 10/08/22 around 5:30pm. Is such a shame you have staff misrepresenting all your hard work. I hope some disciplinary actions take place bc there’s absolutely no way they should be treating customers like this...
Read moreSo I just ordered some thing for breakfast. This is my second time at the restaurant. The first time there was a slight hiccup with the patties but either the owner or the manager tried her best to remedy the situation properly and did not charge me. Today I ordered fried dumpling and the codfish fritters with some oatmeal. The dumplin was good of course not as good as my mothers. The codfish fritters was A little on the doughy side but I think that they can perfect the recipe. The oatmeal was good. Not too sweet which is actually a good thing so that people could add to it but tasty. I’m glad they opened up this location. As they continue to work through new opening systems I will continue to purchase Caribbean food there. I think it’s a good option in the community. service was good. If you know Caribbean restaurants, service is not always thought of positively so if they continue to build on quality service they could have a winner in...
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