RoCoCo Cafe — Restaurant in City of Rochester

Great staff, great atmosphere, and even better that they're coffee and syrups are fantastic. I got the caramel cappuccino. It's truly an amazing coffee. I love the building, Mercantile, and the atmosphere of the entire space is great. But confusing entering but once you realize it is just a shared merchant space you walk into you will be fine. There is a map when you enter but just walk in and you will see their sign and booth. The staff was very polite and quite helpful. The caramel sauce they use is great. Well worth the addition to your drink. My wife ordered almond milk and chocolate syrup in her cappuccino. They asked immediately if she had any dairy allergies and when she said yes they double checked for themselves that the sauce was dairy free. Very nice. We came right before noon when there was a bit of a lunch rush after us but we were able to get a seat. It was quiet but at noon it got somewhat noisy but perfectly acceptable lunch levels as the space has...

Pictures are somewhat misleading. This is a coffee stand inside an office building with a range of other food vendors. A plus, plenty of seating, but if you’re looking for cozy coffee house vibes - this isn’t the spot for you.

My latte was drinkable and if I wasn’t a coffee lover I might say it was even alright, but for such a high rating I was really thrown by what I received. Milk was frothed terribly so I basically had a cup of foam, “homemade vanilla syrup” tasted super fake and espresso was nothing to rave about. My husband got an americano and barely got one sip down before we decided to go elsewhere. He said it tasted like water with a hint of espresso. Just approach with your expectations in the...

After RTS Transit refused to let me in the bathroom, told me to go down the street to a local bodega, who told me there were no public restrooms, then sent me to World Wide News, who told me to piss in the bushes (I’m AFAB and have my period) sent to another location who also told me to piss in the bushes on my period, I ran to Roc Co Co, where a very lovely person was quite understanding, kind and considerate. If I had money to buy a coffee from them I will, definitely next time!! I did not get their name but they had shoulder length curly brown hair. Excellent customer service 💯 will definitely be getting my business...