This place is horrible due to the overall poor leadership in our city. I received a few parking tickets in the downtown area where I work. I received two tickets for parking at a meter that was not in non-working order and another at a meter where I have proof from the actual app that I had paid for the time I was parked there, yet I still received the ticket. I set up a hearing to fight the tickets but had an emergency at work the day of the hearing. I attempted to call and was unable to reach anyone. I later received correspondence that I had received a judgement. When I went back to reschedule I was notified that I had to pay $50 for each ticket to be considered for another hearing and that the fee is non-fundable. It is terrible to charge a city resident for parking on streets where you work and live, it is even worse to charge $50 to someone parking at a meter that is in non-working order. It is the City's responsibility to repair the meters and they should not be looking to gain additional money from tax payers. I have paid to have my my court hearing rescheduled yet I am still waiting to...
Read moreI wish that I could give the City of Rochester negative stars for their corrupt use of parking violation fees as a revenue stream... Examiner refused to acknowledge that the signage was confusing, conflicting and contradictory, and therefore unenforceable (see pic). Blatantly obvious ploy to rack up fees... CROOKS! Follow-up: I appealed the arrogantly dismissive examiner's decision and won my appeal when the State DOT and Federal DOT signage experts backed up my position. How many other people just pay the fine?!?!?! The City is a bunch of CROOKS! Fight for...
Read moreThis office doesn't care about you or your city. They only care about your money. Also, be careful of fraudulent parking tickets they now mail to your house without warning and legally trying to take your money without due hearing. Challenging enough going downtown with all the crime, but now topped off by a parking bureau that has gone completely rogue, unchecked and condoned by the Mayor's office. As it's often said, you can put lipstick on a pig but...
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