We arrived and ordered today at 5:40, the young man told the wife 20 min for two “hot & ready” pizzas. We left to dollar tree for drinks and took them back to the car. At 6:09 I checked in once again with Raul (he went to the back to the prep table and packed some hot wings after he was at the fron handling money and the cashier) comes back, to tell me it will be 10 more minutes since the guy preparing the pizzas had forgot to do my no sauce pizza, Ok. At 6:20 I did another order status check with Raul to which he replied "7 more minutes" after he went to the back yet again to do circles and look confused. There was at least 10 people there that waited for a long time for their order besides me, some people had even ordered online and when they retrieved their order from the "self help" station their order was incomplete. I had my family waiting in the car for almost an hour and when I asked for some of the wings or bread sticks which were boxed and ready to go they said no. That I needed to wait another 15 minutes if wanted them! Hahaha! No customer appreciation or respect. Horrible. So we took off, when we sat to eat the pizza there was a sliceI of bell pepper cooked into the crust!! Ha!Ha! I can go on and on about this really bad experience. I do not recommend this place at all. The owner of this place should be ashamed of having this business running as it is. No pride or love for their stuff. People should go to Piara Pizza or Round Table down the street and don't give this dumpster your...
Read moreAlright i show up at 9:35 P.M on a saturday June 27th and i get out by 10:15. The person who helped me was a girl. i ordered BBQ wings and their pretzel pizza. after waiting a while they hand me a pizza saying it was done for a while. i tell them i ordered wings too and they tell me they gave those wings to another customer that came in ten minutes after me. So now i have to wait more for them to make the wings. at this point i work with the public so i understand mistakes happen but i will not accept multipl mistakes to happen. after those wings are finally ready they give me them and a pizza and im on my way frustrated. i open the pizza to realize it was a NORMAL CHEESE pizza even though i was charged for the other one. so theres my experience i advise you to double check your order so you do not get cheated out of your...
Read moreHORRIBLE customer service!! On Oct-1- 2023, 12:56 PM at the little Caesar’s in Claremont, CA 336 S. Indian Hill Boulevard, 91711, I called to place a order over the phone, and while placing the order, for no reason the employee on the phone was being extremely rude, Rushing to get me off the phone, and ignoring details I requested for my two pizzas potentially ruining the order like they have done the previous week sep-24-2023. When I asked the employee to put her manager on the phone, She replied stating “SHE IS THE MANAGER”, which at that point I hung up the phone.. Until this day Oct-1-2023 I was a recurring customer buying pizzas for my softball team every Sunday, However due to the “MANAGERS” Actions, which shows lack of training from corporate, I will never step foot in ANY little Caesars...
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