Subway — Restaurant in Clarksville

Just wanna take a moment and say that I have always had a good experience here until today. The older woman working today at lunch time (12p) was incredibly rude (like usual), but today blew me away because she was especially rude to other staff right in front of customers. There was a new guy (young guy with dreads, sorry I didnt see his nametag) who was super nice and was in training and obviously trying to learn. Every chance she got, the woman was super rude to him and instead of helping him and explaining things she was talking as if she was highly annoyed at everything he did and at one point even announced to customers very loudly that she was "sorry" about him because he was new. I felt terrible for him. He made my sub and was afraid to even talk loud because the lady. I hope he sees this and I hope that he doesnt let people like that get to him and I hope the managers here rethink who they allow their new hires to work with, especially...

So I just came in today 6/18/2020 roughly around 5:25 PM and I honestly have to commend the staff at this place. Top marks for all 3 employees present at the time because lord help me the people they were helping ahead of me did not make work or life easy for these people. They handled the situation with grace and speed never outwardly showing frustration or irritation ( the people they were helping need to be put in an institution). Mind you I was in this place for about 30 minutes because of the ordeal these two patrons were turning this situation into. Lady cashed me out while they were still stuck trying to figure out how to help...

I was making an order over the app today and the young lady at the store, I believe her name was Dawn called to advise they could not toast our sandwiches, she was gracious enough to make sure to change my pickup time and curbside pickup. Somehow I missed that part online.. 😬 she was so kind and apologetic even though it's not her fault!! I arrived a little early and they brought the food right out apologized again, the young lady added that they had made sure the sandwiches were made exact. I got home and we opened them up and she was accurate!! They were perfect, thank you so much, I will visit this...