We went here while out of town last weekend with a group and despite the great reviews, we were extremely disappointed. When we got there we were seated quickly and as we were looking at options, we're told that they were out of wings and Sprite and did not have a remote to have the volume for the football game. We asked the server what they recommended and placed out order. Each party had a separate check and we told the server who was on each one. My husband and I ordered the chili, cheese curds, and Ruben (that was recommended by the server) and a kids mac with sweet potato fries. When the appetizers came out they had the curds and pretzel sticks another party at the table ordered and said our curds were coming shortly. The party with the other appetizers asked for their pretzels to be passed down to the kids. After about 20 minutes, we asked where our curds were and he said he gave the 2nd order to the kids which we did not request and let him k ow but nothig was done. Then someone came out and said they were out of sauerkraut for the Ruben. We also had a member of the group ask or the waiters favorite pilsner on tap only and after waiting they were told they had no pilsner on tap. When the bill came, we were charged the $15 for the cheese curds we ordered but no one in our party got to eat because he gave them to the kids side of the table so we got charged for his mistake. Between that and being out of practically everything we for sure will not be back. $65 for half a sandwich with fries, a bowl of chili, kids mac with fries and a drink. It could have been different if the waiter corrected hos error but charging us for his costly mistake was in...
Read moreMy husband and I went here for his birthday dinner. Boy was that a mistake. First, we didn't know where the hostess stand because it was not near the front door where you might expect one to be. The hostess was actually in the back of the restaurant and you had to walk through the entire thing just to be seated. Then when they seat us, they put us all the way back at where you walk in. The atmosphere was incredibly loud. We couldn't hold a conversation because of the music blaring and the patrons having to almost scream over the music to be heard. I even put in my camera, which help to dampen loud noises, and it was still too loud. Our waitress came over and asked if we needed any more time, we said yes and then we didn't see her for roughly 15 minutes. When she did finally take our order, we Waited another 20 minutes for our food to come out, and when it did finally come out, our alcoholic beverages did not come with it. They were eventually delivered by another server and when I got mine, the mint that was used in my drink, was brown a long the edges. I was very grossed out and pulled it out of my drink. The food was good, until about the third bite. It was just too much. The chairs were insanely uncomfortable. It felt like they had put the back support on backwards. I was falling out of my chair the whole time and had to hold on with my feet to stay in it. Word to the wise, stay away unless you like an establishment that clearly favors the regulars over newcomers. As if all of this weren't enough, the wifi did not work. It said that there was supposedly a network, but when I tried to connect, it said network...
Read moreUPDATED REVIEW AS OF 5/14: Unfortunately, I have to post an updated review due to how horrendous my experience was tonight. We spent $225 on dinner for only 5 people, plus a credit card service fee, plus a tip. What we received tonight was not worth that massive cost.
We ordered fried pickles and cheese curds for the appetizers, which consisted of 50% of the basket being small pieces of burnt fried dough. The “cheese” curds were completely empty, just fried dough, no cheese. 3 out of 5 of our entrees came out cold as the kitchen cannot handle an order for 5 people at once. The firecracker burger was ordered medium and it came well done, super dry, no seasoning and no bbq sauce. All fries were ice cold. They were out of the rueben fritters. Their website also is not accurate to their current situation, the website claims the pizza oven is open Wednesday-Saturday but is only open Friday-Saturday in reality. Their menu is also different online to the menu that was offered at the restaurant.
I’m so disappointed as I brought my entire family here to celebrate a birthday dinner because I swore the place was great from a previous experience, but it was so awful. The service was a bit slow and disjointed.
I would never recommend this place to anyone, sadly.
REVIEW FROM 3 MONTHS AGO: Had an absolutely amazing experience! Our server Alex was genuinely one of the best servers I’ve ever had. All of the food was delicious - some shout outs were the Bavarian pretzels, firecracker burger and brownie ice cream sundae. 10/10 experience,...
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