I'm really disgusted. You guys sent me raw pizza and could have cared less. I have had fast food pizza from other places be a little bit undercooked in the dough but appear okay on the top, making it easy for the cook/worker to not notice it not being fully cooked. This is not that. The half of the pizza that was supposed to be stix had next to no seasonings or cheese, and was massively undercooked, so much so I'd call it nearly raw. Then, the side that has the pizza was so undercooked the cheese wasn't fully melted! You could see the clear shape of the shredded cheese on the pizza still! My second pie, which was a full pizza, was also like this as well.
This is not some slight mistake you didn't notice, this was someone not liking their job or just giving absolutely no fricks about quality. This is a complete lack of caring and disrespect due to said lack of caring. It's because of this that I will never eat here again, ever. I have many times over forgiven or moved on from other companies making mistakes as mistakes are part of life, but this is so egregious as no one could look at the mess I was given and really think "oh yeah that's cooked." Instead what had to have happened, was someone looked at it and simply didn't care they were sending me raw dough. I don't want this order remade like restaurants usually offer, I want my money back and I am one hundred percent sending this to corporate and pushing this issue until I get my money back.
I will give you guys two weeks to give me my money back, before I contest this charge with my bank.
Thank you for ruining my lunch break, messing with my mental, and most of all - thanks for taking my money while providing me ZERO edible...
Read moreTHIS PLACE BLOWS!!!!!! Only bright spot was Sophia, the cashier / cook. Manager was rude when asked if they still offered the bacon around the crust style pizza. He was sarcastic and said rudely "No". Like I follow their f*in advertising all the time! So ordered Deep Dish and a plain pizza. Then asked if they had paper plates and napkins to go. Again more sarcasm from another female employee. "No we don't give away plates, we don't have any, here's some napkins". Meanwhile this "manager" obviously did not have a clue, was asking employees "What are you doing?" One was prepping pans, another was getting product ready, and Sophia was doing her job, checking phone and in house orders, as well as checking the status of pies being baked. She looked at me and her eyes said it all. She was apologizing for this inept manager barking orders and trying to stay on top of everything. Store is definitely understaffed. Sophia should be the manager. Nice, courteous, and trying to do her job. I wrote to corporate. I doubt I'll hear back....... For the same money, We could have gone to Pizza Hut or Domino's, and received better service and comparable if not better food with more toppings and selections. P.S. Had to stop at Walmart for paper plates. What a Joke this place is.............. AVOID at...
Read moreI called to place an order over the phone because the online order would not give me the option to pay cash at the store at pick up. I tried to order 4 pizzas and 3 crazy breads and was told that I had to place my order online. I explained the reason I called in was because online would not give me the option to pay cash. I was told I could come in and place the order and that I would need to be there an hour before the event I was supposed to be at to be able to order the pizzas on time. That is just unacceptable. I wanted to order ahead so I could just walk in, pay and walk out with minimal wait time.
The lady was rude while speaking on the phone. When she answered all she said was "Little Ceasars." She never even mentioned her name or even asked how she could help me. I work in customer service and typically good, not even great, but good customer service is to sound happy and when you answer the phone state your name and ask how you may assist the customer.
All the reviews I read online over the last 3 months is true. It's safe to say that this was my first time calling in and will be my list at this location. I ended up placing my order online at Dominoes with the option to pay...
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