Emperor's Palace — Restaurant in Cleveland

Went here for the first time and when you walk in it looks very cool until you sit down. It's cold inside, they play the same song on the overhead speakers on repeat. The family liked the turn table in the middle. I ordered the honey comb beef and juicy buns, crab Rangoon for the app. Over family members ordered sesame chicken, orange chicken, and some vegetable dumplings. The server came back to tell me they were out of honey comb beef then told me it wasn't very good anyways. Not what I suspected, she suggested the pork BAO. Food came out hot and too fast, I am always skeptical when food comes out in less then 10 minutes. The pork BAO tasted like sweet cubes of pork wrapped in white bread Not good. The juicy buns were not juicy at all, no dipping sauce or anything. Dim sum at its worst. I tried some of the other dishes and it was so so I have had better at local take out places. The crab Rangoon was very hard with little filling. It was pretty bad and I do not recommend it and I will not...

So I’ve been to this place two times now, the first time we had decent service, but the second time the service wasn’t very good. The sir came to our table, but didn’t take all of our orders, and one of our guests got all their food before we even ordered. I’ve order the fried rice from there two times, and both lacked a lot of flavor. The place has a lot of options to choose fro,, some options not the best, but for the most part good. The sesame buns are good, as well has the pork buns. The silverware also didn’t seam that well cleaned. The first time we came, a tea cup had a lipstick stain, and the second time we came, one of the forks had a very sticky feel to it. In addition, the second time we came, the sir didn’t take my full order, I had ordered sesame buns, but they never came. Truly disappointed with the second time I came. Although, I’ve DoorDashed from here before, the food was very good, everything came, and they even included a free wonton soup, just pricy but that’s how...

I'm going to give my honest opinion I wanted to try the place for so long 🤦‍♂️I got the opportunity to go when I first walked in the establishment it was nice and clean and spacious 🤦‍♂️judging off the interior I thought wow I know this food is going to be good 🤦‍♂️ boy was I wrong if don't judge a book by its cover was a person lol spent 28 dollars on bland food crab Rangoon is my favorite and it was terribly salty 🤦‍♂️shrimp egg fo Yung was bland🤦‍♂️ gravy had a hint of sweetness I like the gravy to be savory with flavor 🤦‍♂️sesame chicken was bland with no crunch honestly it didn't taste like sesame chicken 🤦‍♂️the fried rice was not good the only options they have for fried rice is pork or chicken 🤦‍♂️the fried rice had no flavor once again🤦‍♂️ they definitely have a flavor problem and due to this problem I will never return or recommend...