Hit or miss. One lady that works there is great- friendly, gets the order correct, prompt. The other lady that works there is unpleasant, gets the order wrong, doesn't assist you promptly, and is all around frustrating and inept. Giving it 2 stars since the friendly lady makes up for the inept idiot there most of the time. I try to avoid the days when I know the combative, know-it-all, unfriendly lady is working- that's usually mid-days weekdays the later part of the week. Extremely frustrating lady that makes me want to avoid the whole place. The friendly lady has been there a few years at least, she's about middle aged and gets the job done. The frustrating combative know-it-all is relatively new, or at least i hadn't come across her in recent years- she's younger and corrects customers in an unpleasant tone if they order a seasoning that they no longer offer or try to use a coupon she doesn't feel like letting you use. Incredibly frustrating experience, and next time I see her working there, I'll walk right back out the door. Not worth the frustrating, one inept idiot who is unkind to customers ruins the whole place.
Their food is good- when the unpleasant idiot worker actually takes your order correctly. On the days the unpleasant idiot isn't working, the older lady gets the order right and is a pleasant experience. 50/50 chance you'll get a decent...
Read moreMy boyfriend and I went here to pick up our food on Friday July 24, 2020 (we chose contactless curbside) at around 7:15 pm. When our food was done, we waited for them to come out after using the "I'm here" function on the app. No one came out after waiting about 25 minutes. We tried to give them tine because they had several customers going inside. So, we decided to call them and let them know that we were outside and what vehicle we were in and where we were parked. We waited another 20 mins and still no one came out to bring our food. After getting fed up, my boyfriend had to go in (which we were avoiding, especially since there was a number of people there) to see what was going on and he was told that they had to remake our food. (Wow nice time to inform us). He came back and waited until our food was finally delivered to our car. Hungry, I was finally able to eat but I noticed it had an odd taste. I don't know who was making the pizzas or pasta at that time or if we were given food with stale ingredients but it was terrible. The pizza dough tasted so odd, as if they used quick rise doughand didn't put any sauce on it and the pasta tasted like paper with cheese on top. I don't know what they served us but it was absolute trash and not...
Read moreAfter reviewing other comments, we decided to give it a try anyway because I love Pizza Hut, the few times a year I eat there (in Florida). Was on business trip so ordered a simple medium meat lovers pizza with extra cheese on thin crust. The pizza was very good, however had minimal meat compared to most other PH'S and barely had cheese at all let alone extra. I brought it to their attention and they weren't sure what to do so offered a whole new pizza. Being on travel, that wouldn't work, but the cashier had no idea what to do when I simply asked for refund of extra cheese. Charge was $1.98, I got $2.00 back, no tax, and nothing rung up in register, hmmm. Overall, our pizza was very good, the place was relatively clean with most tables having been wiped, music was very loud (had to move to hear each other), but attitudes were professional (hence the 3-stars) despite lack...
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