McDonald's — Restaurant in Clovis

First I placed my order which was a fairly large order. However, I offered to park in #2 and wait which I did. Then a crew member came out to my car digging through my bags of food confused and he didn't know if it was my order or not. I then asked him to go back in and ask to make sure because he only had two bags for my large order for 6 adults. However, INSTEAD of going back in and ask her walks over to every other car waiting and then comes back to me. I look in the two bags to make sure I had everything and I told him that I ordered 4 large ordersv which meant I should have 4 large fries. So then he goes back into the store finally and he comes out with another receipt which I had already shown him mine and he said no you had 2 small fries. I then said well the DT cashier must've not put it in right. So I asked to speak to a manager. The Manager comes out with already frowning and said that I couldn't upsize the fries on those two meals only the drink. I said well shouldn't of your cashier told me that he said yeah but we can't upsize it's policy. So then he hands me a bag with the two small fries and all of my fries are cold by then. Then to add insult to injury I get home and I had NO SAUCE that I was specifically asked what kind I wanted for my 4 orders of chicken nuggets. So I AM BEYOND disgusted with the service I received tonight. I spent over $50 and all I wanted was my order right. Then I tried to call to speak to a manager and someone answers the phone saying my full name. I ask to speak to a manager and was rudely hung up on. Then I tried to call back several times and CONVENIENTLY now the phone is busy. THIS IS THE WORST SERVICE I HAVE EVER GOTTEN at ANY McDonalds I have been through!! I don't know WHO is the manager but you SHOULD PROMOTE THAT GREAT CUSTOMER SERVICE SHOULD BE GIVEN TO EVERY PAYING CUSTOMER!! ESPECIALLY IN A SMALL CITY LIKE CLOVIS!! WHAT EVER HAPPENED TO LISTEN-APPOLOGIZE-FIX IT& FOLLOW UP? If more companies used the LAFF system with customer complaints instead of being RUDE/DEMENING/ & UNEMPATHETIC maybe you would make more money in your restaurants!! I don't think I...

Never cared from McDonald's, care a lot less from now. Especially when there's three people that see you standing at the counter at 9:30 on a Tuesday evening and they all look at you and nobody bothers to come over and ask you if you need some help One of them being in management wearing all blue I can't remember what her name is but I will find out. I don't want to use the kiosch I don't have to use the kiosk simple as that so next time somebody standing at their counter they should hope that it's not a valley guide who's going to write a review about their lousy service they're overpriced food and they're rude employees that go to other fast food places and treat the employees at the other fast food restaurant horribly. I saw the whole thing happen that was about 3 weeks ago. But after the experience I had at this McDonald's on Sean peach I will never go back I don't even care if it's a request of a friend like this incident was that was the only reason I went in there because a friend asked me to get them something. Now I will say the young lady at the drive-thru Lorraine is the nicest sweetest young lady so kind and funny she should be the one wearing all blue with the management pay not the woman that was wearing all blue who looked right at me and turned her back on me when I stood...

I went inside an order My family's food to go but then I sat at the togo window staring at my food and window number ready and prepared while I was waiting for my large sweet tea and two waters it took them over extra 12 min from food bag to finally typing the order on the drinks.. My food was just sitting there already. Bagged getting cold the whole time on the counter. One guy kept telling somebody else to do it for my order number. That's how I knew it was mine. And then they kept walking past or doing other things and not listening to him. Finally I told somebody else. Besides the person he had told twice and then they said oh, I'll be here right now and didn't do it right away.And then finally walked over and fixed the machine and started pouring the cups. When I told the guy that's my order.It's ready, he said oh hold on and then told somebody to get the drinks again.He could have went and did it himself. But didn't the third time after he had finished asking and hadn't done it. The guy I had asked went and finally brought me the...