We stopped at Champions yesterday, and I have to admit it was the most mediocre $50 I've ever spent. We put our names on the waitlist and were told it would be about 40 minutes. We said no problem and hung out in the lobby until we got the call that our table was ready. Got back, got seated, and got some menus. They have about 10 options total with nothing (including appetizers) under $18, which was way different than the photos posted here, but we had waited a while and were hungry so we decided to order anyways. When the server came back to take our orders, we tried to order the pretzel and chicken tenders. It was at this point, about an hour and a half into our experience here, that we were informed that they were out of the two most affordable options, which is a pretty loose way of describing a $15 pretzel and $14 chicken tenders with no side. If we had been informed of the limited menu options when we put our names on the waitlist, we absolutely would've found somewhere else to go with better options, but we had had a long day at this point and just needed to get some food. We ended up getting their $18 (😳) chicken quesadilla and $20 buffalo chicken salad. I was hoping that for $18 the quesadilla would be something to write home about, but the quality was on par with something you can get at Applebee's for approximately $9. Maybe our server was just tired, but she visited our table a total of 4 times during our visit, which included getting us drinks and dropping the check right after our food came out. It was really the only option in the area at the time, so I'm glad we got something to eat and the food wasn't horrible, just subpar and bland. Could've just been an off day, but I certainly wouldn't...
Read moreThe food was good, but the service was unforgivable. I ordered room service the first night and received what looked like a lunch portion of food for nearly $60. I decided to dine in on my second night, and it was a mistake. From the moment I approached to the hostess desk, where a manager and two staff members stood huddled over the seating chart, it was as if I was an unwelcome interruption.
At one point late in my meal, when my Stella Artois had reached room temperature and there wasn't a drop of sweat on the glass, I took a sip and placed the glass closer to me. The waitress spotted this seemingly from across the room and, in a huff, came over to move my glass back to the napkin, which I could only describe as the napkin version of 1 ply toilet paper. It had been soaked through from the moment she placed the drink on the table. I watched her do this again to a man at the table next to me, who was just as confused. If the management has encouraged and/or doesn't see a problem with this behavior, then I don't know what to say. It's extremely off-putting.
I also watched the manager lead a guest to a table near me that was covered in spilled salt and food particles. The guest said, "Can you at least clean the table off?" and the manager proceeded to stand quietly, craning her neck around the room to look for someone else to clean it. She finally broke the deafening silence by saying, "Well, that guy made a huge mess." As if you wouldn't need to wipe down the table otherwise?
If you find yourself stranded here, I recommend the she-crab soup. But I really just recommend...
Read moreLet's talk about the food first since it's the most important thing. There are several choices on the menu yet all of them seem to be bad. Some highlights of our disaster meal were the peach cobbler that tasted nothing like peaches and had way too much nutmeg because who hasn't said to themselves you know what's missing in this peach cobbler? An entire cup of nutmeg! Not to mention there was less filling between the crust than a dry pop tart. And while I could swear we ordered a medium burger and lemon chicken apparently with the cooks heard was that we wanted a well done burger and a medium rare lemon chicken with vegetables so hard I almost chipped a tooth. In case your chef doesn't know al dente does not mean break a tooth- no thank you that's a hate crime against all Italians. Also are fries did not know if they were coming or going or if they were crispy or soft the only thing they knew that they were was unseasoned. This of course was a complete contrast to the soggy salad we received that had enough dressing for 5 salads and enough salt to melt snow.
As for a server, Peter, he was one of those annoying needy people that clearly think the entire world needs to like him and really needed to give us some personal space to eat our meal. The guy is clueless and probably has no real friends. Everything came out like warm yet he had all the free time in the world to give around us and make us...
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