McDonald's — Restaurant in College Township

The Mcdonalds on North Atherton Street used to be better. I stopped in last week because i was hungry and didn't want to spend a lot because im not a big eater, so i went. As i went to go in, i noticed the drive thru was a little busy. I went in to order there was a gentleman in front of me and as we both stood and watched numerous employees walk by us not one of them said anything to us. Let me clarify that i worked at Papa Johns on South Atherton, which is the busiest Papa Johns on the East Coast. I was a manager there for 7 years, so i know what im talking about. I said to the gentleman how poor the service was there, and he told me he was already waiting 6 or 7 minutes before i walked in. Well, im a delivery driver and had an order at the moment, so i thought ok, I'll take the delivery and come back. A hour goes by i go back to North Atherton Mcdonalds to receive the same thing, employees walking by no one says anything to me and this time there are only 2 cars in the drive thru so then it was clear to me they had no interest in waiting on me so i left and went to Benner Pike which is on the other side of town and was treated very very well not to mention the food was hot and fresh. I do not eat Mcdonalds very much from working in restaurants i know quality and their quality has sunk to a level i never thought i would see but i cant speak very highly for many fast food places anymore so i already know the food isnt that great but i do expect it to be fresh and hot and not to stand wondering if anyone is going to wait on me Its not hard to run a restaurant its not hard to serve quality, but when the manager/employee is simply there to make a paycheck, dont have high expectations, and that's the impression i got from North Atherton I again know that when they dont care about quality and service they dont care much about anything take any short cut to get the job done and now your endanger of eating something that isnt cooked properly or the kitchen isnt cleaned properly transferring germs and food borne illnesses bacteria all over the place. In a post covid world, i want to know i can trust what i put in my body. I do not trust North Atherton to cook my food, so i will never go there anytime soon. Here is the deal, they have a ton of college kids coming in who dont worry about quality as much so they just shovel garbage out the door fast as humanly possible while quality goes out the window and no they dont meet up in the parking lot you just get a bag on grease and cold food. I dont know about you, but i miss the days when things in America were held to a much higher standard. I will take peanut butter and jelly sandwich to work before i go to North Atherton Mcdonalds. They might not care they lost me as a customer, but i bet they will care about this review. For the atmosphere, a lot of college-aged kids most not from our country that think that is their Mcdonalds. Dont believe me go in and see this has nothing to do about my ideology. it's...

So I went inside and ordered my food through the kiosk 2 sides of bacon for my dog and a bacon egg and cheese biscuit for myself. The order came up and I took it to the car. The sides of bacon were so hard the should have crumbled upon being looked at my dog refused to eat it and the bacon in my sandwich was the same way. I took the order it back inside and asked to have it remade. The manager had to ring the quarterback in I understand that so when she ran it in she only rang in the bacon. When the bacon was done handed to me I asked about the sandwich she then informed me that I didn't ask to have the whole order remade I informed her that I gave her the entire order back and asked to have it remade. So the manager then proceeded to ring in my sandwich a bacon egg and cheese biscuit. Or so I thought but nope she rang in a bacon egg and cheese McGriddle. At that point I was so pissed off I just left. Save yourself the money and irritation and drive a half mile off the road and go to...

Okay I am going to be completely honest. Old Town road McDonald's is hit or miss when it comes to your food. If you go through the drive-thru you never know if your orders going to be correct, so pull over and go through your bag and you're probably going to have to go in and get it straightened out. I would highly recommend if you eat here going in sitting down, that way if they mess up your order they can correct it. Now for the McDonald's itself, it is very nice the staff depending on the day and who's working they're so so. What I mean by so so, is nobody there seems too awful eager or happy or really wanting to work there so I say that says a lot about who owns it and management. So I don't eat here a lot. I mainly only go here when somebody else really wants it and...