Mike & Tony's Gyros — Restaurant in Collier Township

I wish that I can talk to you directly. Instead of going back/forth on the internet about my experience, but the owner Bill when called the same evening I read your response, told me this would be the only way to communicate with you. So in doing that, this is my response. 1st, I haven’t accused the establishment of anything further than a poor experience & gave my reasons. Your “professional” seemed personal response is now added to that list. I do not need to make outlandish accusations about anything. My feelings based off of MY experience are just that. You expressing what you have is irrelevant. Because for another, reading is fundamental. You’re expressing yourself about what verbiage is on the menu. When I expressed that my best friend suggested a meal with this establishment & already knew what she wanted. So no menu was required. The guy that served us did not greet me when walking to the bar, & I’m assuming because he assumed I was coming in with my best friend. Who walked in before me, as I also previously stated. I also expressed that my best friend & I were discussing, while the server was standing there looking at us, on if we were going to actually sit down & eat, instead of take out. Because again, we had traveled far & wanted to eat our food hot as served. My best friend & I are not employees or affiliates of Mike & Tony’s to “know” Mike & Tony’s policies whether on a menu or not. Therefore while standing there & discussing such things in front of a Mike & Tony staff. The professional thing would’ve been to inform us &/or reiterate the policy so there was no further confusion/misunderstanding. He did no such thing. After watching us, he walked away, gave us our food, & told us to have a good day. When telling us the policy once sitting down, he wasn’t verbally rude, but the woman staff that walked past us when we did sit down could’ve been the 1 to inform us. Not run to the guy to do it as an enforcer. That is my problem & why Mike & Tony’s received the rating that you have. I had to delete my initial comment to allow my response, but as an owner, you should learn to do your research before reacting/responding. Because my experience is just that & your reaction to my experience just makes my feelings even more valid in never wanting to spend another dollar in this establishment again. Thank you for the example of what bad business looks like....

One of the worst experiences this is the second time That this happened to me my money wasted last week I ordered gyros I told them well done on the mood for a little Chris they did not do it everything just came out wrong so tonight I ordered again just to see if they’ll redeem themselves they said yes they will make sure that the order is correct and well done so when I got my food it was not the way I wanted it to be was just like a regular cooked Gyro I ask for everything to be well done because they gave me a pink burger also the fries were so over cooked they was not edible and the gyros not only that it was not well done but the amount of salt that they put is enough to give any person in the world high blood pressure it was crazy ridiculous we spoke to two people that were there and they basically told us go screw our self the gentleman told us for $75 we did everything for you guys there’s nothing that we could do we did not eat because it was not prepared and everything was wrong and they told us there’s nothing that they could do for us they did not offer to remake the food nor to give us a refund definitely displease I would highly recommend not going to this place if you want to drink it’s OK but other than that you’re better off going to the one on Carson Street for a better experience at least they serve your foods that won’t give you high blood pressure and I’ll cook it how you want because all these people do they give you an attitude for no reason and they are no help for people that mess up an order and they say that they cook 200 gyros today they never had one complaint and they have the nerve to say that everything is fine with my meal that is just wrong like I said highly recommend not coming to this...

⭐⭐⭐⭐⭐ Five Stars for Tommy & Mike & Tony’s in Bridgeville, PA

I’ve been a regular at Mike & Tony’s in Bridgeville since they opened, usually here twice a week, every week, for years. I’ve seen this place at its busiest, I’ve seen staff juggle impossible situations with a smile, and I’ve seen first-hand how much pride they take in treating customers well.

On August 12 2025, I witnessed an interaction at the bar that surprised me—not because of anything Tommy did, but because of how quickly a customer’s mood escalated without cause. I was only a few feet away and saw Tommy, as always, being attentive, respectful, and professional. He went over to clean a table, a brief conversation started, and for reasons that seemed well beyond the situation at hand, the customer became agitated.

I’ve since read some comments about the event, and I can say with 100% certainty that they don’t match what actually happened. Tommy didn’t act inappropriately in the slightest—he was calm, polite, and professional throughout. Over the years, I’ve known him to treat every single customer with dignity and respect, often throwing in a laugh or a new joke to make your day better.

I wasn’t the only one who saw this. Sarah, our waitress that night and an absolute top-notch professional, can back up what I saw, as can two other patrons seated right next to me—a male and female couple—who also witnessed the entire exchange.

It’s disappointing to see a great employee’s reputation challenged over what was clearly someone having a bad day at his expense. Mike & Tony’s is lucky to have Tommy, and I’ll keep coming here for the food, the atmosphere, and the way the staff treats their...