Colorado Mountain Brewery — Restaurant in Colorado Springs

Now that we've had a true dining experience there, I cannot say we will ever go back. Owners seem to care about their restaurant, but the management team is failing them in so many ways. It's quite sad since the building is beautiful and the food was above par. Biggest upset is the lack of customer service.

0 stars for service 5 stars for decor, layout and design 0 stars for host 0 stars for manager (Elizabeth this time) 4 stars for food 3 stars for restrooms 0 stars for cleanliness (fruit flies ie flying maggots)

Overall just above 1 star!

Bartender Dawn was more worried about cleaning the bar instead of helping and tending her bar. While we felt bad leaving a $5 tip on $80, she did nothing to deserve it. Tip should of been zero! I would fire her in a heart beat.

Manager NEVER asked us how the food was, how was your day, how was your service, etc. She passed us over 8 times without even a smile or hello. Nothing! I would fire her in a heart beat.

While I'm not sure how long the GM Kris has been there, someone with authority should be in the building at all times watching to make sure your money is being well spent. Every leader should be there during peak times, period.

I'm disgusted that the management team is running this beautiful restaurant into the ground. Don't bother with contacting me since we will never go back to CMB. You already ruined the night I proposed to my best friend and now this. If I owned this restaurant I would close the doors and hire a new staff from top to bottom. So many health violations that I will be contacting them so they can inspect. I own a restaurant group in other states and it really saddens me to write this review. This is my longest review to date. That's how disappointed we are. Good luck keeping it afloat. People will catch on!

Update Owner Scott asked me to remove this review, but it's a freedom of speech issue with his request. Not...

The food here was great! Crispy and slightly greasy the way you would expect fired fish and chips to be (such a guilty pleasure)! The Bourban Glazed BLT topped with a fired egg wasn't to bad either according to our friend. I mean who doesn't want a juicy burger and runny egg🤔.

The service here was interesting. We were a party of 7. And four of us arrived early. We sat for about 45 minutes waiting on our other table diners just drinking some Okroberfest beers and Peach Cobbler cocktails. I heavily suggest the Peach Cobbler for all my Peach lovers out there. Cannot go wrong with this drink (Whiskey, caramel, peach puree, lemon juice, and a cinnamon stick).

Anyhoo, as a group we made the decision to get appetizers to hold us over while we waited. We ordered Bison poppers; Bison Queso with Chips; Fried Pickes (5 stars alone); and two orders or the Brewery Style Pretzels. I wish I had gotten pictures but in our desprete need to have food we immediately dug in when it was brought out.

The service bringing out the food was super slow and they forgot items. We had to remind the waitress who appeared to be swamped with other larger tables. When our party arrived we all ordered at one time our main meals. However, again our food came out at different periods. This left some eating appetizers until their food arrived and others being done with their meal way before others could begin. To be honest, if it wasn't for the good light hearted table companionship it would have been slightly more irritating.

The restaurant was packed full and loud for a weekend. You could tell others were enjoying the atmosphere, the games on TV, and the people they were dining with. If you want a more quiet less rowdy event, I'd suggest attending this place during the week around lunch time...

It was Monday. I'll use that as their excuse for being off-their-game perfect. The greeting and seating was ok. The waitress came promptly they had about three other tables with people in this big place. The waitress' broom and dustpan were setting leaned against the table next to us through our meal. So here we go. We ordered the Cheddar Cheese Quesadilla that comes with caramelized onions & peppers, sour cream, fire-roasted salsa. We got the tortilla, cheese, and fire-roasted salsa. When my wife asked about the onions & peppers the waitress said the chef must have got mixed-up did we want to have another made. We were trying to be nice and said we would be ok, but we would not have chosen a plain kids quesadilla if we had known. When we received the check I asked if she was going to adjust the check for the lack of sour cream, onions and peppers. She said, now, she had been mistaken the chef set her straight, the cheese quesadilla did not come with these extras, only the Chicken Quesadilla did. Well, see my attached file from their MENU it states they do come with it. So, she lied twice to us. Deceiving behavior must be rooted in this place. Be careful if you go!

The bathrooms were not up to the cleanest standards. We have been going here for years and the place needs shut-down and completely remodeled to be like it was when new. The owners are milking it and putting in the least effort to keep it open possible.

The parking lot has holes. Be careful. The place is pretty dead. Some noise and music from the drinkers at the bar around the corner from dining. But, find another place to eat.

We have had some of the best hamburgers, fries, and beer here in years past. Go anywhere else now! That's...