Dunkin' — Restaurant in Colorado Springs

I didn’t want to leave a bad review on the store entirely because everyone else seemed nice. But the lady in the front (blonde hair, upper lip piercing and eyeliner) was so rude to me. First, she seemed as if she was on hard drugs and seemed so spacey. I ordered a Pumpkin Spice Latte with Oat, iced and medium. She proceeds to make me a iced coffee. Ofc, I am not mad about that because we all mess up sometimes! But then she gets mad at me and remakes it with less than one shot of espresso!! Then, when she hands it to me, she rolls her eyes and said “better??” in a mocking voice. She was so rude to me and my latte was straight up Pumpkin Oat milk. I had to go home and brew an espresso shot to add because I didn’t want to go back in. I was having a bad day and just...

Used to go to DD when I was younger all the time but haven’t been in decades. Tried this store out today and was really disappointed. Got the $3 sausage egg and cheese croissant, a chocolate glazed donut and milk. The croissant was toasted about 20 seconds too long as it had started to burn. The sausage egg and cheese were also fairly tasteless. Overall disappointing. But there’s still a donut, I thought! Well this turned out to be worse. Hardly any glaze and it was dry as dust. Like it was a week old. I dunked it in the milk and that helped some but not enough to overcome the dryness believe it or not. And all this for $9 and change. Guess I’ll stick with McDonald’s and...

I typically get great service here. I am disappointed in my visit last night as I had asked for decaf coffee and I know I was given regular (I got incredibly shakey, can’t sleep in the evening, triggered medical condition) I love the taste of coffee but unfortunately I developed a medical condition that doesn’t allow me to have caffeine or it triggers a bladder flare up. I have interstitial cystitis. My last few visits the girls were great and gave me decaf for sure. I am now currently having a painful flare up and I am unsure of going back. I just wish people would be more mindful of requests because of...