Just had a pretty poor experience at fossil. I walked in holding a fossil branded growler that I purchased from them when they first opened to support them. I was going to refill it to give to a friend as a gift.
Iām sure theyāre successful and their beer might taste great (Iāll never know). However, the bartender looked over her shoulder and, made eye contact with someone at the back of the bar (the owner?) for help. He just looked at her and smiled and shook his head, ānoā.
She looked at me and said, āI guess we donāt do thoseā. I was pretty bummed since it was a legit Fossil product and I didnāt even get the courtesy of an explanation. I would have paid the same per ounce price as a pint if it was an option. I guess itās a collectible item now?
All in all, poor experience and it was clear they didnāt need or want my business.
I would have appreciated being told anything honestly; āhey weāve been selling really well and donāt have enough volume to sell Growers Right nowā. Or, āhey I know we used to do that and Iām really sorry, but we arenāt doing it anymore. Sorry for your inconvenienceā.
Got a weird vibe. I was disappointed. Maybe if I was a regular I wouldāve gotten different service. The owner should know better than do that in front...
Ā Ā Ā Read moreThe poor reviews are subjective. Donāt like the music? Good thing you arenāt paying for a concert. If you want to pay for a 10/10 beer and a 10/10 atmosphere, this is the place. The owners are friendly and LOVE to acknowledge their customers. They float around to different tables to make conversation and itās an overall great place to meet people. If you donāt feel that way, the problem probably lies with you. If you are social enough to approach them, they reciprocate the effort. Its proximity to trails and the pass is also a plus. They rotate taps, music, slushees, and have a variety of non-alcoholic options so that there is something...
Ā Ā Ā Read moreWould have loved to stay longer but this is the first brewery Iāve ever visited that loads up on the air fresheners. Not really a good business choice, as customers are looking forward to smelling and tasting your brews.
Itās not a candle store, itās a place for food and drink. These fake scents really get in the way of enjoying your product. Very easy change to make to improve your brand. Thereās a reason no other breweries use these chemicals in their establishments.
Otherwise a great looking place with a wide offering of beer and other drinks like seltzer and non...
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