Antonio's Neighborhood Cafe — Restaurant in Colorado

Will NOT be back.

Ordered a bacon pizza at the register (it's the only topping my toddlers will eat) ... 20 minutes later they brought out a canadian bacon pizza and said "We don't have bacon: Hope this is okay".

Look, if you don't have bacon just say so! It's not a big deal that you don't have bacon. I could easily choose a different pizza thaty kids DO like or just get cheese so my kids will actually eat.

But you needed to tell me that as soon as you realized there was a problem! It's completely unreasonable to bring a TOTALLY different topping than what I ordered and just say "hope it's okay", after the fact. We did not order "chef's choice" ...

We went out to eat because we didn't have time to cook at home can we chose pizza because we knew we could get something my kids liked, quickly. Sorry, but no - we didn't have time sit and wait for another pizza to be made. If you had told us as soon as you realized there was no bacon it wouldn't have been a big deal, but instead you avoided the problem and created a big problem for me.

My daughter was "okay", but my son won't eat Canadian bacon. I tried to pick it off and just give him a "cheese pizza" but he would not touch it.

The biggest problem though was not the mistake, but the fact that you did nothing to try and make it right. You charged full price and then avoided serving me the rest of our trip because you felt "awkward" facing your mistake. Instead of owning up to the issue and making it right you pushed your error and full charge onto the customer.

So, $25 and 40 minutes later I'm stuck with a hungry kid, 3/4 pizza in a box that no one wants to eat, and a hella frustrating evening.

Do better.

... And FYI, by "do better" I'm not saying you can't make mistakes. Everyone makes mistakes. That's not the issue. The issue is that you didn't own up to it and didn't do anything to make it right ... And that's why I'll...

this was definitely the worst Italian i have ever experienced. We ordered garlic knots and meatballs. The garlic knots came out looking good and then went downhill from there. we could hardly rip them apart, and they were very bland. there was hard cheese melted on top. It didn’t taste anywhere near as a good,as an authentic garlic knot would. The meatballs were burnt. They had a black crust around them and they came in a skillet. They were still cooking in the skillet even though they were already completely burnt. The tomato sauce on the skillet was very dried up. the meatballs were dry inside and had a funky smell to them. I also got the chicken alfredo. That wasn’t the worst of what we had gotten but it came with a side of 2 bread rolls which were as hard as a rock. you couldn’t even press into them. The chicken alfredo was okay. Kinda bland. i didn’t really eat the chicken because i didn’t wanna get sick or anything. It smelled like cleaner in the restaurant. As soon as we walked in there was one waiter who didn’t greet us but talked to a guy sitting at the bar. we waited to be seated for a good 10 minutes. I am very disappointed in this place. I am still disgusted by the food i just got served and will not be back. The waiter was very friendly. That was the only good expierence we had at this restaurant. The waiter also served me a dr pepper from the gun, and it was flat and watered down. That was our first time there, and that will be our last time as well. I got home and brushed my teeth because i can’t get the disgusting taste out...

Don't waste your time, or hard earned money set a reservation for my daughter's birthday, when we arrived they said go outback there's a table marked reserved, no one guided us, and never been there before strange. So we sat server came out took our drink orders didn't return for 20 min, we ordered a bottle of wine she forgot a wine opener, said be right back didn't come back for 15 min, outrageous once opened left the bottle at the table, never had I been at a restaurant and order a bottle of wine and the server did not pour the first glass, I figured she's new and it's hard to find workers I let this go, ordered food took 40 min to come with kids this was an eternity. Food was awful, the chicken parmeson was cooked in skillet, not being warned that it was hot as a volcano, and breading burnt, then when server came back said I'll get a cheese cake for the birthday person, ridiculous she knew and didn't address for over an hour, I was so mad I took the kids to the car while my wife settled the bill. This place it's obvious, there overpriced, (spent over $250 )and have terrible service. I can deal with one or the other, but both is unforgivable. To the owners, if you do not address these issues, I forsee your business going out of business. Go at your own peril, I will never go back, if you want to be treated poorly, eat bland, overcooked, overpriced food, then go here, you...