Bonefish Grill — Restaurant in Columbus

I recently had the pleasure of dining at Bonefish Grill and I must say, Dakota's service was absolutely outstanding. Despite a busy night and what appeared to be limited support, Dakota managed to provide top-notch service throughout the evening.

From the moment we were seated, Dakota greeted us with a warm smile and made us feel welcome. He promptly took our drink orders and ensured that we had everything we needed. Despite the restaurant being packed, Dakota remained attentive, checking on us regularly and ensuring that our dining experience was exceptional.

What impressed me the most was Dakota's ability to handle the demanding workload without showing any signs of stress. He seemed to effortlessly navigate the bustling restaurant, taking orders, delivering food, and attending to the needs of multiple tables simultaneously. It was clear that he was dedicated to providing each guest with the best possible service.

Dakota's attention to detail was truly commendable. He anticipated our needs and made thoughtful recommendations from the menu, ensuring that we had a delightful culinary experience. He was knowledgeable about the dishes and took the time to answer our questions, making us feel well-informed and confident in our choices.

Moreover, Dakota's friendly and engaging demeanor added to the overall enjoyment of our evening. Despite his busy schedule, he took the time to engage in conversation, making us feel valued as guests. His genuine enthusiasm for his work was evident, and it made for a memorable dining experience.

In conclusion, Dakota's service at Bonefish Grill was exceptional. Despite managing a busy night with seemingly limited support, he went above and beyond to provide top-notch service. His attention to detail, friendly demeanor, and dedication to ensuring a wonderful dining experience truly set him apart. I highly recommend dining at Bonefish Grill and requesting Dakota as your server for an...

Last night, I and 15 others, met at our local Bonefish Grill for dinner and to celebrate several birthdays. I had requested a reservation for 12 at 7:00 pm, with the condition that I would call at 6:30 to let them know exactly how many to expect. I was told if there were more than 10 we would be split into at least two tables since the tables sat a maximum of 10. I understood and agreed . When I called the restaurant at 6:30 pm to let them know that I had an extra 5 joining us, I was told that it would be difficult to seat the additional diners and that the patio was available. I was assured that it was enclosed and heated and would be comfortable for me and my group. The patio had several canvas curtains that didn't join having large gaps and the heat was small tubular heat lamps high over heat so that the only thing warm was the top of our heads. The outside temperature was around 40 degrees. There were several outdoor space heaters within view, however, none of them worked. On a visit inside I noticed several empty tables scattered around the dining room so I requested for the group to be moved inside. My request fell on deaf ears. Ultimately,after finishing our meal, we were allowed to be seated in the dining room in order to celebrate the birthdays.

I believe the host/hostess should have seated the 12 I had requested and allowed the remaining diners to wait for an available table. I also believe the host (it was a gentleman with whom I spoke) should not have presented this option, and especially should not have told me it was a comfortable place for my group. Indeed, we were the only ones seated on the patio as it was totally inhospitable. Several diners didn't finish their meal because it had become cold before it could be consumed.

The wait staff was terrific and the meal would have been wonderful had it not...

My wife and I were finally able to ditch the kids for a date night. With a demanding job, 3 kids and one on the way, a date night is anything but monotonous. We made a last minute decision to change our venue to our closest Bonefish Grill and we were both more than satisfied with the experience at this particular restaurant within this vast chain. Zachary was mich more than our waiter. He was more of a frontman for the culinary genius my spouse and I were about to endure. I ordered a bourbon and coke and the slight attention to detail to such a simple drink far surpasses higher end establishments, let alone a chain restaurant. These details include but were not limited to the spirit-to-coke ratio, large size of the single block of ice and the style of the glass. The appetizers and bread were about as expected. My wife was undecided on entree selection and this I'd where Zach's product knowledge and professionalism really shined. She described what her dining interest was and he quickly suggested a menu item they offered as a special. My order of the surf and turf was solidified when I decided I just wanted a steak with my lobster. When our orders came out my wife realized Zach's suggestion was exactly what she wanted. I was more than surprised by the quality of the steak and the way it was cooked, even enough that it sidelined the lobster (which was also awesome). Zach even asked to watch me cut it to ensure I was satisfied with the cooking of the steak. These are just the highlight of this incredible dinner that turned into an adventure. We will be back. We will...