Burger King — Restaurant in Columbus

Consistently the worst Burger King I have ever been to. Sadly they are the most conveniently located to my home, which is why I keep returning. Many times I am told, at the drive up speaker, that I need to come in the store to order; then, when I come in the restaurant, they act like I'm not even there. The only reason for the 2 stars is, as a member of the Burger King franchise, the food is exactly what you expect it to be - when you get it.

I recently returned here for a breakfast meal.

I ordered a Ham, Egg & Cheese Croissandwich meal with an orange juice for the drink. I then decided to add a second sandwich. I was told the total would be over $11. I thought that sounded overly expensive and told them so. They asked me to drive up to the window, where they would explain it to me. It seems that only coffee is currently included with a meal deal so they needed to charge me full price for the orange juice, even though they were not serving me the coffee. The sandwich was added at the full price of a bit over $3. I thought about it for a moment and then said, "Let's try something different. I can get the 2 sandwiches for $4. Let's do that and then add an orange juice and a medium order of hash browns." The total for that - the exact same food - was less than $7. I told them that I should not have to tell them the most cost effective way to ring up a food order. Later, after I had paid for and received my food order, I noticed that they had given me the small order of hash browns, a sausage, egg and cheese sandwich and a sausage and egg sandwich.

They are still "The Worst" Burger King I have...

Pulled into drive thru. Sat 3 minutes. Said hello to machine. Waiting another 5 min. Said hello again. Waiting another 3 min. No greeting. Just silence. Honestly I was giving them time in case they were like changing shifts or something. Then, I just assumed it was broken so i pulled ahead to try to order at the window. Guy at first window said he couldn't take order because he only takes the money and to pull to second window. Person at second window looked at me through glass then turned around and stared into kitchen for 8 minutes. I had put it in park at that point. After another 5 minutes of him not even acknowledging my existence, I watched him pick a fry with his bare hand out of one of the food machines. I thought to myself that I don't want these guys preparing any food for me. I pulled out and left to another location which was 15-20 minutes away on Hamilton Rd near us33. I was in and out of the new location in 5 minutes, start to finish. Great experience. First place on south high and Williams road was horrible, horrible service. Look, I've worked minimum wage jobs too and it's not the greatest I get it but I just wanted to get food. I only go there cuz it's closest to me but I always have a problem there and it's so slow. It's like they take one order at a time, make it and deliver it before they take the next order. That was it for me, not going there again. I know they won't notice and don't care...

They remodeled this store not long ago bc it was really gross & now it does look very nice inside & out. Buttttt, it's to bad that they didn't wipe out all the workers & start over too! Now don't get me wrong, not all of them are bad but a majority are. I've been thru there many times & would have to sit in the drive thru forever. Finally, getting up to the window the guy does apologize & I asked him what the issue was? He said that a number of workers didn't show up so he's doing everything his self! Including the cooking! Now that is ridiculous! That poor guy needed a raise! But there is usually always a wait, inside or out in the drive thru. I've watched young kids in there thru the drive thru window inside there just texting & playing around with each other & there will always be just 1 worker who is doing everything by themselves! That always makes me mad bc I can guarantee they are all making the very same amount per hour but only 1 is actually working! Inside I've had to take burgers back & then back again bc it still wasn't right & when the cashier took it to her the second time to redo, she pretty much thru a damn fit & was very rude & did not care that I was right there & could hear her very rude mouth that was pretty much cursing me out just not to me...