PJ's Sandwiches

$70 order, 4 sandwiches (one with a modification), 2 sides. Received 3 sandwiches, 2 sides. I called and was told that someone forgot one. Ok, mistakes happen, but the guy didn't even apologize. He said I guess we can make it again or give you a credit. Of course I want the last sandwich, or someone wasn't eating. He told me 15 to 20 minutes. I asked if it could be prioritized and he said there was a group of people in front of me. I was angry at this point. Why should I wait even longer for a sandwich I didn't receive after I already waited for my initial order? I asked if he was offering anything for the double trip and double wait, he just rudely asked, I don't know, what do you want? The guy on the phone had zero interest in creating long term customers, he was so rude. And knowing that, the management or owners can't care because they allow it. I finally open the sides and there's styrofoam melted onto the hush puppies, and the mozzarella sticks were plain with no flavor or sauce (could have bought them from Walmart) They were supposed to be Mexican mozzarella sticks, but they just crossed that off my order and replaced that with something else without informing me. To top it off, and this is the best part. The carrot cake they comped for the return visit had a piece of plastic in that I discovered while chewing on it. I can't make this up. I can't see where to post pictures, but I took pictures of all of that.