Red Chili Asian Kitchen — Restaurant in Columbus

This restaurant reminds me of Panda Express, except Panda Express is better. The food is bland and mostly flavored with just soy sauce. It is not authentic Chinese food, no matter what other reviewers may say. We ordered some fried rice with our entrees (a soup and sesame chicken), and it was basically just rice with some soy sauce added on top and a tiny scraping of fried egg. Where were the vegetables that should be mixed throughout it? The soup was mostly water with some noodles, like from an instant noodle package (which is more flavorful, by the way). Worst of all was the service: there is no one offering customer service- you just go in and order on one of two tablets or a larger touchscreen. I guess the atmosphere is supposed to resemble a...

Stopped here after looking for some good chinese. I ordered the Szechwan beef, sweet n sour chicken, egg roll, crab rangoon, and some noodles. The egg roll was disappointing and small. The crab rangoon was pretty good. The Szechwan beef was pretty good but not what i was expecting. It was almost like soup with beef and kimchi. The sweet and sour i liked the flavor of, however i wish they did the sweet n sour sauce on the side for takeout. It caused the chicken to not be crispy. However they do make the good sweet n sour that has the peppers and onions. There might have been pineapple in the sauce but I didn't see any chunks in my portion. Overall a solid place, i think a 4-4.5* is pretty accurate based on what i ate....

I will say I am biased to this place. I've never had a singular bad experience here and the food I've ordered has always been incredible. But I am sad to see the way it's going. Its like they are trying to do everything in their power to not engage with any customers. To eat in you order on a computer. To order out, you order on your phone. With the way it's looking if they don't get it together they might close within the next few years and Id hate to see a good authentic restaurant go so soon 😕 Everyone's experience is different. My food has always been good as ordered. But if you haven't been coming here as often as I have I really don't expect anyone to agree with me. Ugh really sad! I'll enjoy them while...