Sweetwaters Coffee & Tea — Restaurant in Columbus

Don’t get me wrong, the prices seem fair and the drink I got (some sort of frozen strawberry lemonade) was quite pleasant on a hot July day. The thing is, I wanted to like this place more than I did. There’s a noncommittal atmosphere to the place—the music clashes with the chill coffee shop vibe, and the metal of the tables made the place feel colder. Also, an awful metallic shrieking began to emanate intermittently from the back room about twenty minutes in, and I left to get away from it. Hopefully just a broken dish washer? Assuming that gets fixed soon, this place has a lot of potential. They just need to build a culture around themselves so they can stand apart from the other coffee shops in town. The location is great, and seating...

First time I went I waited 15mins in line (there were two people ahead of me with short orders) for them to tell me they couldn’t take card because of the Wi-Fi. Second time I came an hour before close, same barista. She told me they couldn’t make blended drinks because they’d already washed their blenders. I’ve worked in a coffee shop and a smoothie shop, you’re not supposed to turn down an order because you don’t want to do dishes. Washed or not, an hour before close is way too early to turn down an order. Disappointed

Edit: manager emailed me and took care of it, very quick and was super nice, handled the situation well, even offered me...

Ordered Door dash. They did not have the fall drink even though it was on door dash to select. Not only did the staff not notify me they had my driver notify me to see what I wanted instead. This should fall on the staff not the doordash driver Called to speak to the manager and he told me they were out of the drink since 9am well then why at 11am when I ordered was it still available. You could tell the manager could care less about my complaints and that shows how if he doesn't care the staff doesn't care. Sent Email to Lisa Bee the Co owner and CEO as well in regard to this store and the unprofessionalism...