I am writing to bring to your attention an operational issue at your McDonald's branch that has been causing frequent customer complaints regarding late order deliveries.
Currently, the store does not have a designated window or area specifically for delivery drivers to pick up orders. This absence appears to be contributing to delays, as delivery drivers must navigate through the store or wait longer to receive orders, impacting overall delivery times.
Implementing a dedicated pick-up window or a streamlined process for delivery drivers could significantly improve order turnaround times and enhance customer satisfaction. Many McDonald's branches have found that such an arrangement reduces congestion within the store and allows drivers to quickly collect orders and proceed with deliveries.
I believe addressing this issue will not only improve operational efficiency but also help maintain the brand’s reputation for timely service.
Thank you for considering this suggestion. Please feel free to reach out if you would like to discuss...
Read moreThis is the nearest McDonalds to me, and its the WORST. It says they close at 1am, the workers are clearly in there you can see them just talking yet they dont take orders.. its 11:44 and the menu was still on, yet no one would take orders. Me and like 4 other cars were waiting for such a long time. You can see the workers and they have the audacity to turn everything off exactly at 12 while we are all still in line? This isnt the first time this happens, its so unprofessional. Ive been here BEFORE 10 pm and this has still happened, I live here but would rather avoid this location at all cost. Embarrassing look for the company. Need to speak with the manager about operating hours and staff. They just close whenever they want. Even as Im writing this review this website says the location is open. They wouldnt even...
Read moreVery rude manager. Last time I went here, I was offered a free item to leave a review on the surveys. I drive to the second window and was rushed to move to third window. I was trying to say something and cashier at window was telling me to move (but it wasn’t her fault- the manager was pressuring her to make me move). Now I’m in a bad mood and I move. I get to third window and an employee comes and asks for my receipt AND MY PHONE so that she could do the review for me to get the free item! I said you’re crazy- you are not touching my phone! The survey is for me to do. Not you. They bring my items, I get home and I was missing a combo... ( I had ordered 6 combos). but they mistakenly gave me 2 Different combos from other cars. On a different note, every time I order Postmates from here, something is always...
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