I had a wine tasting and a glass of wine. I left to get some food and I had to cash out to do so, even though I offered to leave my debit card behind for the 15 minutes on-foot round trip to the burger place. Unfortunately it seems that when I came back it was the end of Elizabeth's shift (I'm quite sure that was her name) and this older woman dressed in all white took over. I understand you may reserve the right to refuse service to anyone who seems over-served but apparently having a naturally bubbly personality and talking a lot drives that impression. I've been waiting to order a glass of white wine (having tried the reds in the flight) and then I'd be done but she doesn't want to seem to serve me. She'd interrupt and talk about bringing me water and is generally treating me like a young brash drinker, not a 31 year old who makes touring wineries and wine bars in various states and amongst 13 countries her business of pleasure. I know how to handle myself and if I felt I was making a fool of myself, I'd pardon myself. But right now I don't look the fool. It's Arizona. It's dry, especially compared to the Midwest. Of course I'm drinking a ton of water, I'm thirsty - not necessarily drunk and trying to recover. I am definitely done with the dry personalities out here, though the lack of humidity might explain that too. I'm kind of done waiting. I'm sober now and I guess I'll just drive back to my hotel. They serve wine too, local wines even....what a shame. And for the record, just because I don't look as posh as some of your clientele doesn't mean that I don't have more money than them. For them, this is a special night out. And for me, this is just a day of the week. Maybe keep that in mind when dealing with people.
I'd like to add that I was there for around 3 hours for my equivalent 2 glasses of wine, it's not like I was off my "rear-end." Maybe you treating customers with some respect instead of using demeaning terms that imply I'm younger than I am when serving me my water while I'm eating would do you well. If I'd known that's how you were going to treat me, I would've just eaten at that other restaurant and not gotten takeout to come eat at your random establishment and drink water.
Response: Considering there's at least 6 restaurants within walking distance that's the dumbest thing I've ever heard of. And yeah, you know what? After 2 glasses a wine. I shouldn't drive especially when I had an eaten since 11 AM and it was now 5 PM. Once I had that Burger and fries. I was fine. I just needed to eat, girl. And I have to question if you would have thought this had I not made the statement about not driving but to be fair, Tucson is a terrible city to drive in anyways so being sober has little to do with it. Not to mention that your colleague who served me in the first place is the one who recommended that I order food AS TAKEOUT so I could continue to drink it this establishment. Had she not recommended that I wouldn't have done that (seriously WHY would I? I'm so confused by this from you). Yeah, no, that's actually not typical to have to cash out to leave an establishment, believe it or not, a lot of places are actually quite trusting. It's fine if you aren't, but don't make that seem like that's a normal thing. Like I get why you wanted it, but it favored me in the end because I didn't have to wait for you to stop ignoring me to leave. I also attempted to order something else multiple times and you kept interrupting me. Get your story straight, especially the part where you quote me saying "I'm sober." It's a wine bar, nobody is sober. That's the point and that's (normally) all people would receive from a wine bar. Lucky me, all I got from you was tap water. My hotel had no problems serving me, so they got the money instead and you got a negative review. Hope it...
Read moreBeing from Colorado and in the area for a wine week with friends, we went in search of local Arizona wines and found this wonderful establishment. Pete greeted us as soon as we walked in and explained how their flights and single glass tastings worked. His better half, Jeanne, came in shortly after we arrived and helped us as well since the place had started filling up. Both of them are very knowledgeable on wines and especially the local wines. They told us about an upcoming tasting with Callaghan Winery and we made a point to go to that as well a couple of days later. The winemaker was there, explained his wines, the stories behind the wines, and shared his passion for making wines. The establishment is very well decorated and very easy to enjoy ones self while enjoying some tasteful AZ wines. The tasting list changes depending on the wines they are showcasing, we saw different wines on it in the two days that elapsed between our visits. This is an amazing concept, one I wish we had in Denver. We will be back when we return next year and will bring more of our wine...
Read moreWhat a cute and welcoming place! The owner Jeanne greeted us immediately upon arrival. We had our puppy with us so we were seated outside which we expected. It was a bit chillier than usual and their fire pit had just run out of propane. Jeanne offered to pull a heater from the back which we quickly accepted. She went inside and within no time was back with a decent size heater which she set up for us. Our server Rose came over with water and went through the tasting menu in detail. Rose was incredible! She was so sweet to our pup, shared insights on food in the area, and spent time engaging in awesome conversation when she could. I highly recommend this place if you’re looking for a cozy and relaxing spot with great service...OH...and if you want to enjoy some delicious local AZ wine of course. Thank you for a...
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