I bought a couple 100$ gift cards for my families vacation we took to celebrate my daughters birthdays. We went twice, the first time on the 22nd and our bill was 125.81$ which includes a 20 percent service charge for tip. We paid with both 100$ gift cards and never got a paid receipt. Our server was Mariah she did well and when we told her she said to give her a google review. We had 74.19$ left on our card so we planned on going back the next night to use the remaining balance. I ended up buying another 50$ gift card to cover the rest of what our bill would be and have some left for the kids to buy candy at the shop. On this second day I called to make a reservation and requested they made a note that we are celebrating 2 birthdays because I wanted my kids to be surprised. When we got there we were seated right by the host stand by the open door and it was so hot that right away we had asked if there was a different table we could sit at and patiently waited a bit to be sat upstairs. We got there at 9. We already knew what we wanted when we arrived. We ordered at 9:24 and when I told the server we were going to order a shake for dessert she asked what because it was about to be last call. Our food came out fairly quick but when the server checked on us we had to ask for the margarita we had ordered when we ordered the food. She got that and the couple of other things we asked for right away. At about 9:50 she said she would check on our shake and didn't end up bringing it until around 10:20. They close at 10. The server did not do anything for my daughters birthdays and I even had my phone out ready to record. My daughter had to use the bathroom and we asked her to wait cause we didn't want her to miss it. We didn't say anything and just gave the gift card codes when we got our bill at 10:30. By this time we are the last ones in the restaurant when other tables came in after us. The candy shop had closed so we couldn't buy them the candy with the remaining balance so we planned on coming back the next day just to use it since it was our last day in Vegas. Server comes back to tell us the 50$ gift card was the only on that had a balance and that both of our 100$ gift cards were redeemed and that we owed 68$. At this point I'm livid because we should still have the 74.19$ and the server had to get her manager. I told the manager that the bill was only 125.81$ the night before and he asked for a receipt and I told him we never got a paid receipt but we didn't think that would be a problem and I told him that our server was Mariah and I could tell him exactly what we ordered and that they need to do something because our 74$ somehow disappeared and we wouldn't have come back otherwise. He left for a moment and came back saying that he got it figured out and told us that there was still a credit of 6$ and change to use for the shop that we had to use right then and decided he would go pick something from the shop for our kids and brought them each a sugar factory water bottle worth more than our 6$ credit. Thank you to the manager who took care of us when this happened but it should have never happened and we will never be returning. I'd like to think Mariah didn't steal the rest of our money and can't say for sure that she did but it seems likely that's what happened. Curious to see myself I checked the remaining balance on both cards and it actually tells us they were both fully redeemed on the 22nd when Mariah was our server. I really hope if that's the case she does not do this to another family again. Also when 20 percent gratuity is already included the staff needs to do better comunicating and remembering stuff like BIRTHDAYS because we chose this place to celebrate my daughters turning 13 and 5 and they ruined it for us. What a horrible experience!