Tepanyaki Japanese Steak House,LLC — Restaurant in Garden City

We love Teppanyaki and always consider it a treat when we go. So, when we found out Boise had a location while visiting my sister, we were excited to celebrate my husband’s birthday there. Unfortunately, this experience was far from what we were used to, and I regret not trusting my instincts early on.

As we pulled into the parking lot on a Saturday night, I was surprised to see the lot nearly empty. The building looked old and run-down, but we decided to give it a chance, thinking maybe it was just quiet that evening. Walking inside, the concerns grew—the carpets were dirty, the ceilings were in terrible condition, and the grill top had remnants of food from the previous cook still stuck to it. In hindsight, we should have left, but we decided to stay based on some positive Google reviews.

The service was disappointing. Our waiter lacked the charm and energy we’re used to at other Teppanyaki locations. However, we were still holding out hope for the food. When the chef finally came out (seemingly the only one working that night), he was not only cooking for us but also preparing a to-go order at the same time. Throughout the cooking, he kept walking away and leaving our food unattended on the grill, which led to it being overcooked. To make matters worse, he repeatedly checked his phone while cooking—extremely unsanitary.

The food itself was dry, lacked flavor, and was a huge letdown. For $100, we left feeling both hungry and disappointed. This was not the Teppanyaki experience we know and love, and sadly, we won’t be returning to...

We have been coming to Tepanyaki for 20 years. It has always been our family's go-to restaurant for celebrations. And in 20 years, we've had good experiences. We knew all the chefs and everything was familiar and delicious and entertaining. But, something has changed. We came in August and had a new chef who was less than stellar. He was grumpy and fast and sloppy. The experience was disappointing, but we decided it was a one-off, because the restaurant was busy, and let it go.

We came back tonight for my son's birthday and had the same chef. And he hasn't gotten any better. The meal was haphazard and sloppy and the portions significantly smaller. He didn't even cook enough chicken for everyone who ordered it and had one person take some off his plate to give to the one who didn't get any. Seriously? Your portions have shrunk and you didn't even cook enough. The restaurant was not as busy and the other chef, one we have had many times in the past, was entertaining to his table and careful in his chopping and cooking.

There was little show at our table, very little fun, and not enough food. For an almost $200 meal, it is such a disappointment to see the restaurant change. I don't know if it's new management or just a new chef, but after 20 years, we are looking for a new Hibachi...

Wish I could leave zero stars. The management is unprofessional and physically assaulted my 80 year old grandpa and discriminated against a Hispanic family. My husbands family has been coming here for 22 years. With a recent change in management the way meals were split was changed. Instead of explaining this change to us, because we clearly were not aware of this change, when my cousin in law called to leave a reservation they scratched our names off and refused us service. However, they did not tell her they did not save our reservation. When we showed up they began video taping and and refused service to us once we had all arrived. Then after discussing things with my 80 year old grandfather, they physically pulled him around by the arm and then told his to get out of the restaurant with no physical initiation on his part. There was another family discussing what was going on in Spanish and because they could not understand what this couple was saying they told them they were being disrespectful and to leave. The new management is unprofessional, unwilling to communicate, quick to anger, discriminatory and disappointing. I would strongly discourage ever visiting this...