TAQUERIA JALISCO EXPRESS — Restaurant in Converse

I gave this TAQUERIA Reyna quite a few opportunities due to the convenience of the drive thru. I will definitely not be returning here anymore.

I have also seen people comment before longer than a year regarding the lady in the drive thru who is so rude. Today (5/23 in the morning so there is no excuse from "management" about not knowing who it was and only so many people work at such a small business) she barely made contact and finally when I asked her if there was salsa before I left she said "it's in the bag" so invonvenienced and shut the door.

One of the top things I was taught when working as a server was 1) don't bring your problems to work and 2) always ask if customers need anything else.

Management , given that customers have complained about the very same lady, does NOT want to fix this problem and it explains ALOT about this restaurant.

After driving hours over night coming from my grandma's funeral and waking up early to drop off my son at school the last thing I wanted was to confirm why I don't go to this place because it feels like you are walking on eggshells.

DO NOT ASK FOR TIP IF YOUR SERVICE IS NOT SATISFACTORY.

And no I will not respond to this message as the problem has been clear and has not been solved because you DON'T want...

Saturday around 1:15, stopped in for a bite to eat. There was one table with people. About ten tables to choose from. The waitress wasted no time asking what drink I wanted. As she slid the menu on the table. I placed my order and started reading an article in a magazine i brought in with me. A few minutes later the food arrived. One carne asada taco, one chicharron ranchero taco, side order of fresh jalapenos (chopped) and some avocado slices (asked for guacamole. But the avocado slices were great). The carne asada taco had chunks of steak with a sauce, the meat was very tender and flour tortilla was soft and fresh. There was definitely flavor in the taco. I enjoyed it. Next was the chicarron ranchero taco on flour tortilla. Crunchy and crispy chicarron bits, mmmmm very good! The horchata was good too, but I didn't taste any cinnamon which is somewhat usual. It was still refreshing. Overall very tasty food and waitress was very attentive. The restaurant was clean as were the tables. This is a good place I will come back to. I want to try other items...

Go elsewhere. Today was my fourth time giving this place chance after chance. I will absolutely not come here again. What a waist of my money and time. Drive thru line always takes long. First time we figured our order was too big and maybe they were having a bad/off day, or maybe the cook was overwhelmed. But that didn’t excuse the person that took our order from being rude (EVERY TIME we placed our orders).Even though we were extremely nice (always be nice to the people who handle your food). About the food: Menudo- mostly watered down liquid... where’s the meat and harmony? Enchiladas-(red) were dry, bland Beans- watered down, bland Egg and potato taco- eggs extremely dry some potatoes were raw in center Rice- crispy, as if it had been under the heat lamp too long. All the food here tasted and looked as if it were watered down. Even the salsa is watered down. Why is everything watered down? This place is over priced for the size of the food portions and quality. But it has easy access to the Schools near by. Too bad I’ll make the extra drive to...