My daughter and I had just finished a nice walk so we decided to drive to Coral Springs (we live in Coconut Creek) and go to what used to be our favorite Jamaba Juice. Tim greeted us immediately upon entering. Dana who was on the register did not greet us and you could feel her energy was off. My daughter ordered a green smoothie and asked about a breakfast item that she used to get. When she asked Dana about having this item Dana pointed above to the menu, RUDE and stated we don't have that. So my daughter opted to get the pretzel. Now I order the impossible sandwich and a peach perfection. I asked Dana what type of cheese was on this sandwich and she said I do not know, they literally do not tell us the sandwiches come in pre-made. Odd because I asked had she tasted the impossible sandwich and she said yes. From this point Dana made the sandwich and when she bagged it she laid it on the counter and Tim gave it to me. I then informed Dana that her attitude was not very friendly and that I own a business and this is not the way to treat a customer. Instead of apologizing Dana became argumentative and at this point I asked Tim for a corporate contact. Tim was great and saved the sale because I wanted to get my money back and go...
Read moreThis is the third. Time that I go to jamba and they have no juice. Let me say that again. This is the third time I come to jamba when it's almost close to closing time within thirty minutes and they tell me they have no juice because they don't want to start the machine. If you close at 10pm, Then close at that time and give your employees thirty more minutes to clean up When the store is closed for real and no customers are coming in. Don't start closing down shop and fully cleaning machines when your supposed to be open and selling. If that's the case, then start putting your hours as that you close at 9:30pm, so people don't waste their time driving all the way to you when you're supposed to be in business and you are open but won't provide a service and product.
Seriously! CLOSE DOWN 30 MINUTES EARLY OR CLOSE THE SHOP AT YOUR POSTED CLOSING TIME AND GIVE YOUR EMPLOYEES 30 MORE MIN TO CLOSE UP AND CLEAN. THEN MAYBE YOUR CUSTOMERS WILL BE ABLE TO MAKE PURCHASES...
Read moreDisgusting attitude, coming off as discrimination from what looked to be a manager!!!! The customers in front of us obviously didn’t know English, but they tried to order as best as they can, and I understood them perfectly. The lady taking the order with a grey polo shirt I guess she didn’t. Telling them with a nasty attitude while being sarcastic “what are you trying to order” “I don’t understand you” “you’re not speaking English”. All while rolling her eyes, raising her voice, and not even trying to get her coworker who spoke spanish to help. My wife had to step in to help which she never minds. My wife after the elderly Spanish couple left, asked the other employee if he spoke Spanish and he nodded yes. This “manager” could have easily asked for assistance rather than being absolutely RUDE. Especially in front of other guests....
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