Panera Bread — Restaurant in Coral Springs

Update: Came mid-morning on 06/01/2019. Ate as much as I could and, although I sat at an outside table, I approached the Dining Room attendant (female "busser" with blonde hair) to ask for a ToGo bag who pointed towards the counter and advised I could ask for one at the counter. No sooner did I pick up a small pastry bag- empty- that I looked towards my unattended table outside and saw the same dining room attendant collect all the items off my table and place them in a trash receptacle. So dumb. Despite what the app showed, I was told on telephone Artisan Ham is available here so I went in person to order a breakfast sandwich made with said gourmet Ham. Couldn't order it via the app., in other words. Was day after Thanksgiving 2018. Yes, Black Friday. The store was not too crowded yet and there was a family of 3, only, ahead of me. I thought about leaving because their transaction seemed like it would never end. Their transaction took 15 minutes. Eventually my turn came. I tried to swipe in as a Rewards member with my Full-size Panera Card but it wouldn't work. Next, I handed over my mini keyring Panera Card which did work. Whew! I told her (Cashier) about the breakfast sandwich with Artisan Ham, Egg, and Roasted Tomato (RT) I wanted, explained how I wanted it with NoCheese and I even told her its price. She was trying to process my Card (Panera) at the time so after I was swiped in I repeated my Artisan Ham Breakfast Sandwich order including the $4.99 price and I mentioned that it was the second breakfast sandwich on the Menu after Steak Sandwich and that I was getting it with No Cheese. She had rung my order in quickly but incorrectly, it seems, because a price other than the price I told her came up plus I did NOT see RoastedTomato on the screen so I realized she probably rang in a different Ham breakfast sandwich. She deleted it and started over with me painstakingly telling her that mine was to have RT on it but No Cheese. She then asked if all I wanted on it was ham, egg, and salt and pepper. I answered that I really wanted the RT on it so I asked her, "remember?" As she struggled, she told me she was "new." Eventually she rang in my order and asked "Is that it?" Oh, I was given a buzzer. I paid, and as is always the case at this Coral Springs Panera, I was NOT thanked. I thought to myself: Panera has not ruined its record of not saying thank you. I could not taste the Ham for the RT (roasted tomato). The RoastedTomato would have been better, I think, if it were a plain roasted tomato. Instead, it was an over processed compote of some sort. In addition, the ham portion seemed small. So those are the two reasons I could not taste the Artisan Ham on my ham breakfast sandwich. It did come with a nice Over Easy egg on it just like I wanted. My Cashier was Meaghan. I don't think I would reorder this particular sandwich again. When I do order from here again I will try to order from the Panera app. When the app is fully operational and the item I seek does not show as "out of stock" ordering from the app is much more enjoyable than ordering from a live Cashier here. I always run into difficulty when trying to order from a live person/Cashier here and, as indicated above, the person never says "thank you" anyway. I don't blame Meaghan for today's mediocre visit. I blame her Trainer. Update 12/2024: Came in in-person with full-size Panera loyalty card in hand a week before Christmas 2024. I approached male Cashier but he motioned for me to wait and next he walked over to the pastry case ashe tells me “I’ll be back” yet he never came back. Ha ha. I approached a second Cashier as I clutched my full-size loyalty card. She asked “do you have a Number?” “I have this card and it has numbers on it.” I now think she meant my tel. number. I asked whether there is Multi-grain Bagel; she says “yes.” I ordered mine toasted with side of Low-F cream cheese ToGo. I paid, she refused to Thank Me. I realized the so-called Multi-grain I received was bagel flat used on avo egg...

Although this is heavily paraphrased, this is the version we’re going with—,

Not going to name any names for the confidentially and privacy of relevant personnel. There’s a student that visits every morning, that I’ve only heard him communicate a critical health condition and attendance for online class via Broward college. What makes his morning visits consistent is being on medical leave over a heavily compromising position. Ruling out the possible misinterpretation this all may have terminal connotation. To prevent that he’ll be needing anticoagulants for the remainder of his lifespan. On the other side of the spectrum, he’s been on the receiving side of callous tenancies and inconsiderate remarks that focus on superficial reasons based on his appearance. Harassed in the middle of the night even by those getting to comfortable with insulting him and public defamation, before having the intuition of at least asking someone maintaining his personal commitments despite suffering from the symptoms of pulmonary embolism and leaving work without having a home to return to.

Just ask if everything’s okay.

Yes is yes. No is no.

I I would know. I’m that person seeing the focus being invested in the what of a situation for someone. Not the how and the why. Requesting that people show a little more empathy towards someone they don’t even know shouldn’t have to be a question that exists or manually needs to be asked in ways that won’t distress for the surrounding customers.

If you feel it’s necessary when situations present themselves, show support if it’s completely necessary. Don’t take it as weak when others don’t instantly react. I know myself more than people actually let on. Things like that are visible for those that are open to seeing it. Everyone else believes shaming someone is more important than mutual respect. The fact it has to be brought up in a public space like this also illicit things like that shouldn’t be a choice. It should be common sense.

Common knowledge.

You don’t just give ridicule without the possibility of receiving it too.

Please refrain from the comfort of generalization, for the sake of breaking through the stereotype of everyone judging everyone by appearance. it’s hypocritical doing that without considering the concept of being a product of your environment means recycling the same mistakes as everyone over and over.

Please be...

I have rarely had any issues with this Panera. I have been coming here for the last 12-15 years. But after yesterday, I highly recommend to NOT order anything from here for delivery and the management was rude. I rarely write bad reviews, but this truly upset me. I ordered food for delivery. The door dash driver (Panera's 3rd party delivery service) delivered my food to the wrong address. I called this panera store to confirm that they received my redelivery order (this has happened to me before and the Panera manager was very sweet and kind to remake my order and resend it for delivery), and the manager, a Caribbean woman with an accent, was giving me attitude over the phone. When I told her what happened, she said "uh huh. Okay???" When I asked if the order was ready, she said she told the Door Dash person that she will remake my order when they refund the company the money. I explained to her that this had nothing to do with me and that was between Panera and Door Dash. She then asked me if they were going to give her a refund. I told her I don't know. The only thing Door dash told me was that Panera agreed to remake the food and deliver it. She restated that she needed the refund from Door dash before she could remake my food. I was frustrated by that point and told her that I spent over $30 on a meal that got delayed almost an hour just for it to end up at the wrong location and now I won't be able to get my food because she wants Door dash to refund them $30???? I told her honestly this was bad customer service and the last manager remade my food without question or attitude. He was very understanding. She then said "did you not hear the first thing I said? I said we would remake your food". I told her "I heard you. But you then added once Door dash refunds you the money". She then said "the food was remade. Are you going to come get it or is Door dash delivering it?". Mind you, she said this all with an attitude and with no empathy or care. I told I would get it. This truly turned me off and the disrespectful tone was uncalled for. I hate to do this but I will be speaking with the General Manager about this encounter because this was inappropriate and...