Wingstop — Restaurant in Corinth

I visited the Wingstop at the Highland Village location last night, arriving at approximately 10:00 PM, knowing the store was supposed to close at 11:00 PM. However, when I entered, I was immediately greeted by the staff having all the chairs up and the lights turned off. I was preparing to place an order, but it was clear from their actions that they were not interested in serving anyone. They gave subtle but unmistakable hints that they wanted us to leave, despite the fact that there was still an hour before closing. This behavior was frustrating and incredibly unprofessional, especially when we were eager to make a purchase.

Undeterred, I decided to go to another Wingstop location and ordered a 50-piece party pack, which came to nearly $72. We waited for almost 25 minutes for our order to “be prepared”. Given that we were in a rush to get to a friend's house, we didn’t have the opportunity to double-check the contents of the bag before leaving the store.

When we arrived at our friend's house—about 20 minutes away—we opened the bag to find that we had not received even half of the items we had paid for. This was incredibly disappointing and frustrating, especially after having waited so long. Hungry and upset, we decided to go back to the store to pick up the rest of our order. On our way there, we called ahead to ensure the missing items would be ready for us, but we were met with a nearly 10-minute wait on the phone. The lack of response during that time only heightened our frustration. Eventually, we ended the call, and called again assuming they might have missed our initial inquiry. And this time they accepted our call and was able to talk to them about the situation.

Upon arriving at the store, we were met with an almost empty restaurant—only one other group of customers was present—so it was clear that the staff wasn’t overwhelmed with work. We could only assume this meant that they had no excuse for failing to fulfill our original order properly and ignoring their store phone. This entire experience—from the poor service at the Highland Village location to the missing items and the frustrating phone call—was completely unacceptable and left us thoroughly disappointed. I expected better from a business that I paid nearly $72 to, and I am beyond dissatisfied with the lack of attention, care, and professionalism shown throughout this...

UPDATE: Got my order wrong twice in a row. Tired of this place but I can't get delivery from the one I like since this one is closer.

UPDATE: Ordered another group pack for delivery. They forgot the veggie sticks. They also put the fries on the side at the very bottom under the dips, so they were cold and soggy by the time we got them. We usually see the sauce on the side (with the veggie sticks) and the fries are on the very top. I did not receive a request for feedback. I went online to submit feedback through the wingstop website, but when selecting a location, this location was not recognized, not even when I used the store code.

Previous Review I was a little concerned after reading some other reviews, but it was better than I expected. We ordered delivery, food arrived more quickly than expected, everything in the order was correct. The only reason for the four stars instead of five is that the chicken could have been cooked a little more thoroughly. It was still good, but some parts were a right on the verge of being too...

I have never left a review on Google, but seeing as they don’t have a location on the corporate site here we are.

My husband and I were so excited to get a Wingstop so close, but almost every time we’ve gone there as been an issue with the staff and/or food. Last night was the last straw. Husband goes in to pick up the food at the time estimate. Girl behind the counter sees him and proceeds to sit down at a table with another employee having their lunch? (Even though my husband can see our food all bagged up) Another guy is sitting on the counter on the phone. Also doesn’t get up to help. Another employee comes out with mask below his chin, FaceTiming someone while at the register! Eventually girl sighs and gets up to “help” asking one of the other guys to get our drinks. After all of that, we get home and our wings are inconsistent on sauce and we didn’t get any ranch. Other times our food has been cold, fries extremely undercooked, OR just...