Salon Rene — Local services in Corinth

I had been going to see Briana (owner) for about over a year or so ago. I had not had any issues, until the last appointment I had 2 weeks ago - I was so disappointed. I had been going to her for a blonde balayage. On my last appointment I had asked for a little more dimension, she suggested some low lights - she said they would be just two shades darker than what I had. Said there would still be plenty of be blonde. However my hair turned quite dark. Did not look like I had any blonde left. I expressed I did not like it, that I felt like all my blonde was gone. Her response to this was "Oh no did the girls leave the gloss on for too long, did they not time it" (no ownership taken). She then said "well I had a feeling you may not like it so I used semi-permanent color" (why am I paying SEMI permanent color, and why not disclose this information beforehand). I decided , okay I will give it a couple of days. I waited I believe 2-3 days and called and expressed I wasn't happy with my hair. They told me she would definitely call me back by five. She did not reach out to me, I waited another week before contacting her again. They gave me her cell number and I sent her pictures and a message, she responded apologizing for a late text and said "it can be fixed" I asked what my options were and it has been another week and I never heard from her. My hair has lighted up a bit but into a reddish brown. I feel like I deserved better customer service, given the money and time I had invested into my hair services. I felt like I was not taken seriously as their customer. I should not have been the one trying to reach them continuously. They made no effort. Extremely upset with their customer service and with the way my...

I have gone to Salon Renee before and have always had a pleasant experience. This time was no different. I went to basically get the "Victoria Beckham Bob" something that I thought would have been so simple. The girl that helped me I believe her name was Rihanna (or sounded like that) was very sweet. We talked as she chopped away my hair. My customer service experience is 10 she was great, but I showed her an exact photo of what I wanted. What turned out was not at all what I wanted! She basically butchered my hair to some weird asymetrical flap thing going on. It was awful. I was actually in a state of shock so I just paid and didn't complain. Which is probably my own fault. I should have alerted the management, but that is why I am writing this review. As she was cutting my hair she did tell me she did awful in school due to the fact that she just went with how she saw the photo. The salon itself is a decent salon, but I think they need to do a better job at hiring some stylist. I have had to go and fix it and my new hairstylist even told me how bad my hair was. So now I am stuck with this ridiculously short hair cut and waiting for it to grow until it comes back to the length for me to get the hair cut I...

Ive been coming back to Salon Rene time and time again over the past 7 years for Bryana specifically. She is the owner and while she is an extremely talented hair stylist, she is a teacher as well. I have gone looking for other stylists a little closer to home or what I would prefer to pay and every time I end up back in her chair asking for her help to fix me lol. She is always kind, helpful, does not voice any dissapproval for my getting hair done elsewhere and even if there is a mixup in the original appt, she makes sure I leave satisfied with my hair as soon as possible. If you have n’t found your forever stylist, I would give...