Long-running LA-based chain serving burgers in several sizes, plus other classic fast-food options.
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Ordered on Doordash; 20+ minutes later received a notification from DoorDash that Fatburger had cancelled my order. Called the store since I saw that the other Corona location is closed and this location isn’t listed on Yelp yet so I was hoping to find out the issue.
Other reviews on here mention “great customer service” and this was not my experience at all. The employee I spoke with had terrible phone etiquette and couldn’t care less about my inconvenience. My family is new to the area and would’ve been frequent customers if not for this first impression. If the manager or owner would care to respond I’d like an explanation since there’s only two possibilities.
Either your store needs to be removed from DoorDash due to technical difficulties or your employee intentionally cancelled my order since it was a larger difficult order. Regardless, customer service was rude and unhelpful when I called.
I know the issue wasn’t with DoorDash since The Burger Den got our...
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The whip cream in the 'vegan' shakes aren't vegan - they're milk derived. The person in the front didn't care. The manager did care, but was hesitant to change the signs. I don't even know if they really did. If they can't get the ingredients right on one food, how do I really know what else is false advertising? I don't like companies not properly checking for food allergens and risking someone go to the hospital over them. If anyone has food sensitivies - ask to see all the ingredients of everything - they will give it to you - so you don't get ill. I walked right out. Hope it gets its act together, as it's a lawsuit waiting to happen - surprised they're not already sued by...
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Came here with my son for lunch on a Friday. There was a table of 3 finishing up and we had the whole place to ourselves while we ate our pretty over priced, but good tasting food.
Pros: fresh tasting and looking food. Hot temperatures on the food which is nice. The burgers were decent. Nothing to ride home about.
Cons: Way over priced. For the two of our meals (single cheeseburger meal large size on the burger, still same size fries) and a kids cheeseburger meal was $35.16.
Looks like they serve bottle beer… so that’s nice I guess.
I personally wouldn’t come back. I like to support local mom and pop shops.
Read as: GO TO...
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