I stopped in this evening for an early dinner with my step dad. When we sat down we ordered nachos and 2 waters to start. I asked the server if the nachos had guacamole because I have a severe allergy to avocado. When I received my water, the glass was filthy with guacamole smeared down the side of it. It was definitely a dirty glass that had been reused and really, the entire side of the glass was smeared with crushed on avocado like it hadn’t been washed at all. I pointed it out to the gentleman who brought us chips and he took it away immediately. At that point the server brought a new water and I had asked him if he saw the glass because it was not ok. It was not only dirty but caked on with a food that causes me to have anaphylactic reactions. My hand must have touched it and I touched my mouth because my upper lip ended up swelling and has been irritated for hours. Later in the meal, the server refilled my Dr. Pepper and he had filled it with Pepsi instead. This would not have bothered me if he had not handled the dirty glass situation poorly and had sincerely apologized. When we needed the check, my step dad found the server sitting at a table inside with a coworker. The food was amazing and the host was very nice, as well as a beautiful atmosphere. But the server’s performance was not ok. He did not seem to acknowledge at all or feel sorry that he brought me a dirty reused glass with the one food that I am allergic to and had informed him of. I am thankful I did not have more of a reaction other than an irritated swollen lip. But he should have brought this up to management to rectify the situation of the dirty glass because it makes me question the cleanliness of the restaurant and how they manage people with severe allergies. I hope this does not happen to anyone else. I wish I took a picture of the glass because it was...
Read moreWe won't be returning. It was not super busy by any means day we visited. Once seated it took us over 30 minutes to get our drinks and one drink took 45 minutes. We asked for half the alcohol in a drink and it tasted like doubled the alcohol. (The driver asked for this) We ordered happy hour naked rellano and the cheese and chorizo appetizer. The cheese tasted like it was burnt in the microwave. The rellano was ok but not good either. The appetizers tasting the way they did I was tempted to leave then and I wish we had. Went ahead and ordered dinner (party of 4). The food menu itself is VERY small with a handful of options. The fish tacos were ok but far from great. The street tacos the carnitas was really really good but the rest was just so so. The shredded beef taco tasted just like the Miguel's Jr drive through taco but with a ton of cheese and a little more greasy. The soup was SO watered down it only tasted of the oregano they sprinkled on top with 3 meatballs that weren't great in flavor. Hardly anyone ate their food and everyone went home after spending over$140 and needed to find food at home. Super disappointing. We were there for over two hours simply because it took forever for everything from the waitress to the bar to the kitchen. There's so many other better places to eat and spend your money at than here where you won't leave and have to go find food after visiting. Miguel's Jr drive through would have cost 1/3 or less of the bill and been so...
Read moreThe service was excellent. The ambiance was great. Optically, you'll think you're in for a great meal. The beans were thin and seemed like canned beans almost blended(??). The rice lacted texture. There were not the typical bits of onion tamatoe, etc. However, I had a great taste because of some spice that I couldn't quite figure out. The tortillas were a big BIG disappointment. I saw the tortilla machine, and I got excited for some awesome tortillas. However, they were cooked too quickly at a too high temperature, so you had dark spots , but the rest was a bit raw and transparent. The enchilada sauce was only adequate. The chips were way thin, and i think maybe out of a bag. The salsa was top-noch. Excellent flavor (I wonder what jar they got that out of). The guacamole. Was just smashed avocado with nothing! No lemon lime onion cilantro, nothing!! The service was excellent! The food was served fast hot and with a great presentation. The flan.... I have no words. They need to go to other restaurants and see how they make flan. When you arrive and sit down and see the service, you prepare yourself for a great mexican food experience. Then, after you get your plate, you feel disappointed. It's a shame because all they need is to fix their food, and they would have...
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