Church's Texas Chicken — Restaurant in Corpus Christi

I went through the drive thru SUN, MARCH 8, 2020 AROUND 2 P.M. and ordered the 20 piece meal. i had asked for spicy chicken and was told that it would be a 20 minutes wait and if i still wanted it . i declined and then asked for two apple pies and again was told that it would be a five minute wait. i said OK and for my 3 side i asked for french fry"s, mashed potatoes and Coleslaw and waited. about 5 minutes later i was ask did i need any condiment? i replied yes. and told him what i wanted and was asked to drive around to the parking lot and that he would bring me my order when completed. 15 minutes later my order comes and i notice that there is only one pie, so i get out and go into the place and asked for my other pie and condiment , then the guy at the drive thru comes up with the condiment, that should have been in the bag. I get home and looked over the food just to find that i'm missing the coleslaw and upon further inspection of the chicken i found that they gave me what i can only describe was not any part of a chicken i recognize . The so call piece of chicken was so old looking and had craters and dark brown spots all over it like it was re fried in the deep fryer several times. lets just say it was not edible even for a dog to eat. I called the store and explained that we all work hard for our money and to get service like this is just a disgrace and that i will be back with your food and would like my money back. How very upsetting to waste time on food I couldn't even eat. Everyone wants a pay check ,but no one wants to work. just lazy and a very sad shame the this action is OK with this establishment. I will not be going back for a good long while. ONE STAR IS STILL TO GOOD FOR THIS PLACE.....R.I.P CHURCH'S CHICKEN ON 5149 WEBER RD...

I don't know what to say, but the experience was amazing. The story is long, but I'll keep it short. Started w/ a bad experience, turned amazing. The chicken, the options of sides, okra, apple pies, and other chicken places don't offer were available here. Made the whole family happy, including my WWII Mom. Chicken was plump, juicy, not over oiled, Cole slaw, my wife loved & she doesn't like Cole slaw, mash and gravy, perfect. More on the certain location of how this turned out so good. Runs a tight ship, highly energetic, fast, accurate, wonderful morale and enthusiasm. Not what you would expect, but was awesome. The whole team was positive. No joke, even another customer beside me said, "this is why I only come here". Location of this awesome team: 5149 Weber Rd, Corpus Christi, TX 78411

They will take care of you and your family. Oh, they clean the oil vats and have fresh sweet tea, wifey was impressed. I'm not a review person, but total respect for quality and amazing customer service...

If I could give a zero I would.

I accidentally placed an order at the wrong location after moving cities. I immediately tried to call the store (over 100 times) and never got an answer. After giving up on calls, I reached out through the company’s website and left my information, asking for a call back. This was a $50 order, and I simply wanted a refund.

Days went by with no response. I eventually drove three hours to the location (I had other business in the area) and spoke to Joe, a manager. He confirmed they received my email and said his manager would contact me. Another week passed—still nothing. I even contacted corporate again and never heard back from the store or the company.

I understand I made the mistake of ordering from the wrong location, but the lack of customer service is unacceptable. Both the store and corporate completely ignored my attempts to...