Great Wall Express — Restaurant in Council Bluffs

I'm not entirely sure if this place has finally changed hands or not, or if the same family is running it, but this location was family owned (as far as I can tell) for a very, very long time. It was easily one of my favorite chinese food locations in Council Bluffs; the food's great, it's mostly your standard chinese food offerings - but their egg rolls are fantastic, and their hot and sour soup is nothing short of amazing.

If you go for nothing else, treat yourself to the hot and sour soup, it's easily one of the best things they offer.

The only reason I don't give this location 5 stars is because the location has been there a long, long time now. And despite how long they've been operating, they've done nothing to update the decor, or refurbish any of part of the location. The food's still good, but the location is starting to look a little worse...

I will never set foot in this restaurant again and will encourage everyone I know to follow suit. The lady working at the front desk is incredibly rude and unprofessional. I've personally witnessed her berate people in person for no apparent reason, and people on the phone for calling in to-go orders. I've been yelled at myself for being there during regular meal times. Tonight, my wife and son arrived about 10 minutes before closing, with no other patrons. They were immediately berated for coming in so late. They placed their to-go order, which would have been called in ahead of their arrival, but the employee refused to answer the phone when they were called. All of the drama only for the below average food to come out before closing anyway. All in all, a terrible experience for everyone involved, only to receive overpriced, mediocre...

Stay away. They have 2 menus. One menu that gives you for false pricing the other they charge you off of. They will not tell this up front. You have to catch them in the act. Even then all they say is we sorry.

Update on carry out food.

The food tasted burnt. The egg rolls are nothing more than the ones you get out of the Walmart freezer section. If they are not then they stole the recipe. The rest of the order consisting of house special lo Mein, Chicken wings, General So's, and steam dumplings ended up being trashed because of the burnt flavors. The chicken and dumplings tasted like they were cooked in two-year-old oil. As for the rest it tasted as if it was scorched on a dirty Pan.

Eat at...