Osprey Fish Co. — Restaurant in Coupeville

⚠️ ATTENTION GLUTEN-FREE & CELIAC COMMUNITY – READ THIS BEFORE YOU EAT AT OSPREY FISH CO. IN COUPEVILLE ⚠️

Tonight, I got glutened after ordering what I was told would be a gluten-free meal at Osprey Fish Co.

When I placed my order over the phone, I clearly stated that I needed my entire meal to be gluten-free. At no point was I told that I needed to specify individual substitutions for the fries. According to the menu’s own fine print, requesting a GF meal should automatically include GF fries. But this isn’t what happened.

Instead, I was served: -A regular, gluten-containing bun -Malted fries (which I had already eaten before being informed) When I asked about the suspicious texture of the bun, I was met with a casual “Oops, that’s not gluten-free. Sorry.”

Just a preventable mistake with serious consequences.

Let’s be clear: If you’re going to advertise gluten-free items and charge extra for them, you have a responsibility to train your staff to understand what gluten is, how to avoid cross-contamination, and how to communicate clearly with customers, especially those who disclose they have an allergy or celiac disease.

This is not just a preference — it’s a medical necessity.

I appreciate that one staff member showed empathy and took time to hear me out, and told me that I would be refunded for my meal. But unfortunately, kindness doesn't undo what happened, or the risk I now face of getting sick, which I am not looking forward to. I was genuinely excited to support a local spot claiming to be GF-friendly. But after tonight, I can’t trust the kitchen, and I won’t be going back. I also won’t recommend Osprey Fish Co. to anyone unless they make major improvements to their allergy protocols.

If you can’t ensure your GF options are safe, then don’t advertise them at all.

We deserve better. Do better,...

Have lived on Whidbey (40 years) we don’t eat out a lot, but I love trying new places. We went on a Saturday night about 5 pm. There was 2 parking spots in the lot plus 1 handicap, but additional parking on the street close by. Restaurant seemed about 3/4 full, still plenty of seating. I appreciate the door was open because it was hot and gave our table a little breeze. I don’t each much, so we normally share. The fish and chips come with a 2 piece, so my husband ordered 2 extra pieces for $5 each piece. We were with 2 others who also shared and got an additional 2 pieces of fish. They also ordered the large ceasar salad with chicken. The salad actually fed the 4 of us. I liked the salad it was fresh and not over dressed. But the croutons were hard and stale tasting. Everyone liked the fish, pieces fat, tempura batter. My husband not thinking just gave me a piece not thinking it was a skinny piece. All other pieces were decent size. The outer crust was crunchy and fish moist. I liked the tartar sauce. I’m not a fan of shoestring French fries. I didn’t notice they had malt salt on them, but my husband did and really liked it. 2 of us got the blended margarita and they were really good. I tried a friend’s piñata colada and it had a fake taste to me. We all took a poll. My husband and I both gave it a 8/10 my daughter 7.5/10 and her husband 5/10. I don’t know why he rated low I didn’t ask him. I’d go back and try it again. The wait staff always had a smile on their faces and looked like they...

Osprey Fish Co.: Where Flavor Flies, but Value Circles the Runway

Tempura shrimp? Delicious. Shoestring fries? Crispy and addictive. Gluten-free friendliness? Practically heroic. Osprey Fish Co. has the culinary talent and the patio seating to reel you in. But before your wallet joins the party, let’s talk investment strategy.

First off: four shrimp in the shrimp basket. Just four. It’s the kind of portion that makes you squint and whisper, “Is this a garnish?” Sure, the fries padded things out, but they weren’t the star of the show. At these prices, I half expected them to throw in a commemorative souvenir bowl. And those beverages? $5 for a bottled root beer or Coke, $7 for a canned cider? Unless the cans were forged from moonrock, that’s a bit bold.

The French onion soup had flavor, but skimped on cheese like it was rationed during a lactose embargo. And as for the chili aioli, great kick, lovely taste, but it had that slightly tragic fridge-skin floating on top, like it had been rehearsing its solo in the walk-in all afternoon.

Service timing? One dish came out promptly, the other took a ten-minute detour through the Bermuda Triangle. It’s the kind of wait that makes you question whether your meal got cold or joined the witness protection program.

In short: tasty food, charming spot, but you’re paying premium prices for portion sizes and service that occasionally fumble the ball. Osprey’s soaring, just wish it brought more shrimp along...