Szechwan Kitchen — Restaurant in Covina

Our family of 3 went to this restaurant and loved the feel of it and the food. Seemed great. The check came for $130 and the worker felt the need to let me know that the check did not include the tip. I thought that was odd and rude. However I paid and left a tip. A week or 2 later I went again and wanted to try other dishes. Upon arriving the worker didn't like that I wanted to sit at the larger table instead of one meant for 4 people. I let her know we needed more room because we would be ordering a lot of food. She seemed bothered. We ordered so many things that we barely had enough space on the table, just as I had thought. The check came and it was a bit more then we had planned for and had enough to only pay for the meal. Couldn't afford a tip. As we started to get into our car the woman came running out... yelling that we didn't leave a tip and asked why not. I told her we spent so much that we didn't have a tip to give and we apologized. She was upset and said "well you can leave a few dollars or something". I repeated that I was sorry, but we didn't have any more money. We spent over $160 in there and we just didn't have any extra. She walked away very upset while raising her hands as though she didn't want to hear it. I feel she was very rude and embarrassed us in public after chasing us to the car as if we hadn't paid or something. The service wasn't great to begin with since she was bothered by where i wanted to sit. The place was empty, why was it a problem. I won't be going back in the future. After spending $300 in less then 2 weeks and a pick-up order where i spent $25 on one itemin between those times, but she was upset over a few dollars i couldn't...

Title: Extremely Rude Service and Poor Food Quality

Review: I used to order from Szechwan Kitchen (Covina) several times in the past, but my experience today was the last straw.

When I called to order, I politely asked about the fat content of certain dishes like 回锅肉 (twice-cooked pork) and cumin lamb. I simply wanted to know if the meat would be mostly lean, and even said it’s fine as long as it’s within a reasonable range (about 1/3 fat). Instead of answering professionally, the woman on the phone became impatient and dismissive. She told me “you can’t choose” and “if you care so much, don’t order.” Then she abruptly hung up, saying they were closing — even though I was already placing my order.

This is not the first bad experience: • Several times the fish was not fresh and had a sour, spoiled smell. When I asked, I was told “酸菜鱼 (pickled fish) is supposed to smell like that.” • Their grilled fish was also not fresh, and the bones were still stuck to the flesh. • Chicken dishes arrived undercooked, with visible blood.

The combination of poor food quality and extremely rude customer service is unacceptable, especially in the U.S. where customers expect respect and basic professionalism. I will not be ordering from here again, and I recommend others think twice before spending money at...

What We Ordered Crispy Fish with Spicy Salt Green Beans Eggplant with Garlic Sauce Cumin Lamb

My sister stumbled upon this place when we were heading home from Vegas. Definitely, a super hole in the wall joint that could've been easily missed. Although it's unappealing from the outside, the indoor decor and the food made up for that. I don't think the fish was made correctly because that is not how anything with spicy salt should taste. It was more like a slightly sweet curry battered fish with a bunch of spicy chili peppers. I still enjoyed the dish but, I wouldn't order it again. It wasn't crispy like the description and I'd rather have a more savory fish than sweet. The green beans were good, not spicy at all. I just ate the chilis that came with the fish with everything to give it more heat. I wasn't a fan of the eggplant as much. It was smothered in sauce and also on the sweeter side. I like the cumin lamb but, they had some overly chewy pieces in there. I'm guessing they were fatty pieces? Also, the lamb pieces were chopped up a little too small and thin. It was the same size as the chilis near the end so you can't tell what's meat and what's chilis lol. All in all, I would come back if I was...