Target — Local services in West Covina

Staff is nearly always kind & helpful. Love shopping at Target. Love their holiday stuff and their pet supplies!

Their cosmetics section has been redone and looks very upscale. Their Starbucks has reopened.

Small garden dept. where you can buy seeds to grow veggies & flowers - large selection of seeds! No live plants here though they do have nice floral arrangements sometimes to give as gifts.

They have a good selection of natural/healthier products. Such as, many natural/organic/healthier options for food, healthcare, cleaning, etc. Also they often have Method detergent, soap, etc. The Method fabric softener smells amazing if they have it in stock!

Checkout is usually fast. Their electronic/tech dept. could be a bit better and have more inventory.

On the other hand, I do appreciate their book & movie selection! Great for gift giving. Much to choose from in their toy aisles too. I never have a problem finding gifts for kids around the holidays here.

Their home/kitchen/bath aisles offer tasteful and slightly upscale offerings. Some of their sales are great - look for those.

Grocery shopping is quite easy here. Decent prices and quite a few brands/items i dont always see at other stores. Their food aisles are clean and usually well stocked and not packed with shoppers. Yay!

Thry used to have a Pizza Hut here but no longer. Wish they would open up someplace else to eat at here.

Security is good in the store. Loss prevention folks are pretty nice and efficient. There have been reports of car break ins in the parking lot, so keep an eye out for suspicious people...

Go to the pharmacy to purchase at-home covid test and signs there said they could only be purchased at Guest Services. No signage at Guest Services there stating that's where the tests could be purchased. One employee working in Guest Services though there were at least 12 people in line and normal checkout lines were almost empty. Waited forever only to find they're out of stock despite website saying they're in stock. Covid rapid tests can't be shipped or ordered for pickup/drive up. It's the most nonsensical thing ever! Why expose employees and customers to people who are potentially infected in LONG post-Christmas return lines for Covid tests???

I asked the employee monitoring the self-checkout line (today 1/11 around 5pm) if he could just have someone bring a covid test to self checkout so I wouldn't have to be around all those others customers. He first told me they don't sell those there. When I told him that pharmacy confirmed they did, he just flat out said no, he wouldn't help.

Picture attached shows who is in front of me at Guest Services line today. There were several people behind me in line too. Two of customers ahead of me were there to pick up their drive-up orders because they had been waiting in the parking lot for someone to bring it to them for 30+ minutes.

This establishment...

If I could give this place a negative star I would Spent 15 mins getting my item waited in line for, 30 minutes! First line I was in was the only line open when the older cashier announced she was going on break & we should all use self check out I had 10++ items so I just looked at her? (Mind you the had 10+ lanes all functional but for whatever reason ALL closed? ) Another gentleman said he’d take me I left a gift card in my car. Guy said no big deal just go & I’ll help you when you come back, lies! I came back about 3-5 minutes later they moved my cart with all the items too the front desk too Customer service standing there for atleast 8 minutes well making eye contact with the guy who said he’d “help me out” Oh boy did he NOT Before an older blond women claiming to “be the manager” helped me out I explain to her How long I have been waiting for She said she had stepped away for 2 mins & the cart was brought 20 minutes ago! even the lady behind me called her out on the time & said we’d been waiting for atleast 10 minutes so idk who was lying in the case? You be the judge My advice just use self check out & wait behind...