El Portal Restaurant — Restaurant in Covington

I use to absolutely love this place. After the service I received today, I won't be back. I ordered a chimichanga for pickup. They didn't put the queso in my order. When I called, they said I didn't get the queso because they told me it would be ready in 10 minutes & my delivery driver came in 40 minutes! Wait what? She argued with me as of how I was in the wrong! She finally says I can come get another one, but I tried explaining I was at work. She didn't want my name or any info. When I gave her my name, she only acted like she was writing it down. When I asked her to repeat my name back to me, she couldn't. My husband went & picked up another chimichanga. After looking at the white liquid that had a watery something that was separating from the cheese, I threw it away. I use to be a general manager at a Mexican restaurant, I've never seen queso do that. She ruined this...

I will give this restaurant 4 stars. More like 3.5. It was a decent place. Prices were reasonable and the service was fast. Starting with the margarita's, they were pretty good for a pre mix. Not to sour and not bright green. To me this is the tell tale sign of how the meal will be. The food was a little disappointing but flavored well. Ordered nachos supreme with beef and chicken, good but not so impressive. We ordered enchiladas and chimichangas. The chimichangas were not crispy as they should be. They actually were a bit soggy. I ordered the shrimp version. Tasty but not crispy. My wife was a little sceptical of the ground beef. It was good flavored but was the same in everything. Chips and salsa were on point. Over all for the price it was a nice place. Fast service...

El Portal is one of, if not the best, hole-in-the-wall restaurants that offers an unforgettable dining experience! From the moment you step inside, the cozy and vibrant atmosphere welcomes you.

The menu is easy to understand. I started with their fresh salsa and chips—absolutely delicious! For the main course, I had their loco burrito, which was bursting with flavor. Their draft beer is the coldest in town, too!

The service was another standout; our server was friendly and attentive. You will receive your food within minutes of ordering.

El Portal proves that sometimes the best experiences come from charming little places off the beaten path. If you’re looking for authentic flavors and a welcoming atmosphere, make sure to visit El Portal. You won’t be...