Antonio's Pizza Pub — Restaurant in Crescent Springs

Ordered delivery for the cost of over $40. Pizza was burnt and folded over in the box like it had been dropped. It was inedible. Everything ordered was burnt. When we reached out to Antonio’s they blamed the delivery service and wouldn’t take responsibility. After a long conversation they agreed to give a full refund but stated they didn’t know how to return money on a credit card and would call back in 15 minutes after speaking with the manager. No call was received. We called again the next day and were given an email address to contact. Over the next 3 weeks we were continuously promised a full refund but never received it. Two days ago we contacted them again and were told the refund would be processed in 1-3 business days. We finally received $16 back. Will never order from there again. How do you blame a delivery service for burnt food. We had to get dinner elsewhere that night. Very poor...

I heard about this business on Facebook in a group for Villa Hills. I ordered a few times on my phone but didn’t ever purchase the order until tonight. I wanted to try a few different options to see how they do overall. I ordered a local favorite (steak hoagie) as the control - they crushed it. The flavor of the bread and their marinara sauce is top-notch. I also ordered a small buffalo chicken pizza to see what that size would look like, and I ordered a medium meat lovers. The small is definitely small, I feel like the medium is a standard size so keep that in mind. But I also feel like their pricing is fair, the small and medium are both wall proportions, balance with flavor, and something very unique to experience and taste. After you have this pizza, I highly doubt that you will want to order from a chain location ever again. Once your taste buds have been this spoiled, there’s...

Review

I wanted to like them, but my experience getting food was frustrating. I ordered online & showed up 25 min later at the estimated time for pickup. An employee let me know she thought they were finishing up my pizzas. No big deal, until more time ticks by… a few more minutes goes by & the employee tells me they are making my pizzas now… All in all, I ended up waiting 25 minutes after my pickup time, the woman working the bar did come over and apologize for the long wait. Now, the pizza was delicious- but the extra disappointing part was that apparently they did make my garlic knots on time, so they were cold already when I headed to the car.

Again, I will say I think the pizza is really good, the garlic knots seem like they would have been good if I got them fresh. The place definitely has a local, mom & pop feel, but the kitchen/order prep seems to have some...