McDonald's in Cromwell is a convenient stop over for a quick meal or snack. In this visit we met up with an acquaintance and to grab a snack. Although this is not our usual McDonald's of choice since we have one closer to home it was quite close and it is conveniently located to various shopping venues including Stop and Shop diagonally across the street, the Dollar Tree in the plaza less than a mile down the road( which also has a grocery store ShopRite), and Walmart a few miles away. Thus it can easily be integrated into errands or weekly grocery runs.
The parking lot is rather tight. Being near the interchange with Rte 9 and the connection to interstate 91 there are many trucks stopping in for a rest or quick meal. This time there was a large car carrier taking up several spaces, making caution to enter necessary. The spaces are not huge and in an SUV we had to take care. The lot was above 75% capacity mid day on a work day. The entrance and exit were well marked and visible from the street.
The restaurant itself is as one has come to expect from a typical McDonald's. The service was pleasant and friendly. One of the biggest draws for me is the inexpensive food. The quality is very consistent as one expects with a box chain store. If you are looking for a healthy meal or gourmet, McDonald's probably is not the choice for you. What it does shine at is inexpensive predictable food served quickly with a smile and that's what I got.
The restaurant offers indoor dining options. We opted to order in and eat in our cars because we were awaiting the arrival of someone and wanted to be able to spot them. There was ample space to dine in had we chosen to, and there are several window seats with a view of the world going by outside. The drive through line was lengthy, and we got a better parking spot.
Departing from the restaurant and the traffic are also a point to consider as part of your trip. While it is possible to exit to Shunpike Tpk either to the right or left, the traffic in the area is heavy most times, and making the left to head South requires considerable caution and patience. Integrating this stop into your excursion so that it is on your right to enter(such is the case if you are driving north on Shunpike, that is, towards route 217) and that you will continue to the North on exit will make the trip more pleasant and safe.
Overall this was a good visit to a different McDonald's that I do not frequent. It was a convenient stop to have a quick meet up and grab an ice cream snack. The service was good, the menu predictable, and options to eat as expected. Parking, traffic, and long drive through are minor annoyances to consider. With a bit of planning you can make the most of the trip, get a good parking spot and arrive and depart with...
Read moreI went to this Mcdonalds yesterday morning a quick stop before heading to work. I ordered a Steak egg and cheese bagel and a hashbrown there wasn't a line so I didn't think they could mess up my order. When I got on the highway and opened up the bag it was pies, no sandwich or hashbrown which were the only things I ordered. I called the restaurant to make them aware of their mistake, they asked if I could go back so they could fix it OfCourse I was unable to since I work 35 minutes from this McDonalds. I was back in the area in the evening so I stopped by to speak to a manager to see if I could get a refund or even credit as this the second time, I have had an issue at this location. Another employee came up and was translating for the manager. She was communicating to her employee in Spanish as if I did not understand what she was saying and wasn't communicating with me till I addressed her directly.
How can you ask a customer if they have a receipt when your staff at the window aren't giving them or even offering it to the customers. I had my phone with a picture of what they gave me, call log of when I called and bank statement. I was trying to show her my bank statement with their address, time stamped of when I purchased and how much I spent, and she just kept going back and forth with me about how I should have brought back the pies, and how I need to call next time (which I called in as soon as I seen THEIR MISTAKE). I normally don't ever ask for refunds or even take the time to complain, but her demeanor was unprofessional and the back and forth was uncalled for when it was not my mistake. Check your customers orders before just handing out any orders in the drive thru and you wouldn't have unhappy customers returning. I will never come back to this location. You have rude unprofessional people...
Read moreMcDonald's: A Pricey Bite of Mediocrity
McDonald's, once a fast-food titan synonymous with affordability and convenience, is increasingly becoming a shadow of its former self. While the golden arches still hold a nostalgic allure, the reality of its offerings is far less appealing. Let's start with the food. It's no secret that McDonald's menu is heavy on processed ingredients, high in sodium, and lacking in essential nutrients. The allure of quick, cheap eats has long overshadowed the nutritional value of their fare. But what's truly disheartening is the noticeable decline in taste and quality over the years. The once-satisfying burgers have become increasingly bland, and the fries, while still crispy, often lack flavor. To add insult to injury, prices have soared. The days of affordable fast food seem to be a distant memory. The iconic dollar menu has morphed into a five-dollar meal, a transformation that offers little in terms of value. The upcharge for items that were once included, like a drink or a side salad, is a blatant cash grab. For the price of a McDonald's meal, consumers can now opt for healthier, more satisfying alternatives. The five-dollar meal itself is a prime example of McDonald's attempt to maintain a semblance of affordability while maximizing profits. The options are limited, and the overall value proposition is questionable. For a few dollars more, customers can often find more substantial and satisfying meals elsewhere. It's time for McDonald's to prioritize quality, nutrition, and value over profit. Until then, customers might be better off seeking out more wholesome and affordable dining options. Have you had a recent McDonald's experience? Share your thoughts in the...
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