Cajio's Cuban Cuisine — Restaurant in Cutler Bay

Soo where do I begin. I grew up in the area and cutler ridge mall (im sorry southland mall lol) had changed so much since I've been gone. I was excited about the fact there was a Cuban restaurant in the mall. The food looked great and so I asked the young lady about the different type of chicken and she was super rude! I mean beyond! I asked in a very friendly and excited way "Oh, what kind of chicken is this one? " her nasty response "Chicken". Me playing it cool because I'm giving her the benefit of doubt, "oh I know its chicken", I said with a smile, "but what is it called?" "Chicken" nasty and rude again. So my excitement immediately went from happy face to a "Maybe she retarded face" because clearly she speaks English very well and understood everything I asked. Food was OK, but customer service is horrible. Not worth it! They need to find better help because she's gonna run their business down with that...

Horrible customer service. No one there speaks English. They look at you like they are doing you a favor when we are paying their paychecks. And the quality of the food is definitely not grade A. I had a steak sandwich once and it was hard and full of fat. Then I gave them the benefit of the doubt and I bought oxtail and when I got home all they gave was the tiny little pieces. Later when I told the lady she asked me if I was sure that I had ordered from them. And not long ago I want to buy a Cuban coffee and it seems like it bothered the lady. Seriously I don't know if only family works there, but if so the owner needs to teach them how to value the customers. They need to smile a little bit more we are...

I just ordered food went to the parking lot and everything was literally cold. I couldn’t believe how cold it was. They must not be using warmer to keep the food warm. I went inside the mall and complained to the lady at the register and she told me to warm it up in the microwave, lol I cannot believe how ridiculous she was about that and the ox tail was super tough and it tasted old and it was cold in the middle like it was refrigerated...