Came here with my family for the first time and left knowing that it will be our last time. I can understand the appeal and novelty of ordering food from a screen and having it being delivered from a conveyor belt BUT the food was definitely not worth the price.

We kept ordering more food hoping the next order would be better but alas it was not. Any nigiri we ordered was comparable to sushi you would find at your local grocery store. Not fresh, rice was falling apart and it definitely did not look like anything from the menu picture. Anything fried was definitely cooked in a cheap seed oil (even though Kura prides themselves on using quality products). The deep fried squid was oily and so chewy as if it was recently defrosted and tossed in the fryer. The service was hit and miss. Our main server seemed to be preoccupied with other things (the restaurant was empty with plenty of seating both at counter and table) and we had to remind her to bring us “wasabi”. I’m not even sure you can call that thing wasabi.. the wasabi packets you get when you order takeout sushi is better than what’s offered here. When it was time to pay, there was no lasting impression. She dropped off the checked, picked up my credit card and dropped off the final bill - that’s it, no smile or thank yous. Cleanliness was something to be desired. Our table looked like it was barely wiped down from the previous guests along with the ordering tablet.

For $78 + tip for two, we could’ve gone to an AYCE for better quality, quantity and service.

If you want a sushi train experience, I would highly suggest you look elsewhere because this chain and especially this location missed the mark on all things for a memorable dining experience.