Fadi's Mediterranean Grill — Restaurant in Dallas

(THE RUDE WOMAN SHOULD NOT INTERACT WITH CUSTOMERS) I was there today for first time and it was a to-go order. The guy who put the sides was kind and welcoming. He handed me the sides and I had to wait for the entrees. After I paid, I was given a number and waited for my food. There was an older woman working who called my number, took my number placard, and proceeded to hand me the bags of food and then I left.

I was in my car setting up my GPS when I saw one of the workers wandering around the parking lot. Immediately I thought to check our order to make sure we got the right stuff and didn't forget to take one of our items, as we paid nearly $40 with tip for our order and it was a lot of food. Turns out, we had the wrong items so I opened the car and called the employee over and told him about the mixup and sure enough, he was also looking for me.

After we went back inside, I was telling the employee "it's okay, it happens. At least we figured it out before I left." The guy told me it's okay, no problem, and the older woman who gave me the wrong food bag decided to open her mouth and say “NO, THATS NOT OKAY.” I was shocked, especially because the mixup was her mistake. If it was not about the guest I had with me, I would have thrown the food in her face. I don’t know if she typically assumes random customers are trying to steal other people's food or what but it was HER mistake. You work there, lady. YOU called my number, took the number placard, and handed me the bags of food, which cost almost the exact same amount as the food I ordered.

I can’t rate the food since I did not eat from it after this horrible experience. I had no desire to taste it. And it is sad cz I felt the other guys were nice, but...

Ate here frequently for 10 years- once a week. Never again. They raised the prices and cut the portions in half. The reason they gave was "large poor families sharing one plate and stealing bread.." So instead of just being on the lookout for large poor families, they penalize everyone else. Even if they just raised the prices, that would have been fine- the food is really good and inflation affects everyone. But the same sampler plate I've ordered HUNDREDS of times has become a giant scoop of hummus and a handful of vegetables, all for 20% more than it was. The other location had an all-you-can-eat buffet that cost less than what they charge now, for what is essentially a child's plate of food. I'm just one person. How can you look at me and think "this looks like one guy, but he's probably actually a large poor family that's going to share one plate and steal bread.." I wouldn't be so frustrated if this wasn't my favorite restaurant for 10 years. And they've responded and said the amount of food is the same. It's absolutely NOT the same. I don't care about the price. Double it who cares. Go from 10.99 to 20. I swear I'll pay it. I just want to be able to get the same exact thing I've been getting since they opened, and not be told that i can't because of "poor people". And then have 3 different people eyeballing the entire trip down the line to make sure everyone gets the absolute minimum amount of...

I came here with co-workers last week and was greeted in a friendly way by a couple of men standing behind a counter of salads. I was surprised because I wasn't expecting 'cafeteria style' and needed a minute to look at the options. They suggested I take a seat right behind me in a booth. I took in all the delicious-looking selections in front of me but wasn't able to make a decision until my co-workers arrived and shared some suggestions. The place was almost empty at 12:30pm - lunch time, which was sort of odd. The soft music playing was very nice, probably better for dinner, but we all liked it. We took up a couple of tables in the back and everyone had something different. They were all happy with their selections. I opted for the lamb, as I was thinking Greek - thought it was going to be similar to Ziziki's and was looking forward to lamb loli-pops. The food here is very good, fresh. I did think the vegetables were cooked in more oil than was necessary but the mushrooms were delicious and so fresh. Staff was friendly, but one man started speaking loudly to another man which caused all staff to look at him, almost scared of him. He was speaking another language and I thought it was unprofessional of him to be speaking so irately to this man in front of customers. Parking is tricky in this shopping center, so be...